Hayes Residence in Saint Paul, MN

Hayes Residence is a medicaid certified nursing home in Saint Paul, Minnesota. It is located in Ramsey county at 1620 Randolph Avenue, Saint Paul, Minnesota 55105. You can reach out to the office of Hayes Residence via phone at (651) 690-4458. This skilled nursing facility has 40 federally certified beds with average occupancy rate of 77.5%. Its legal business name is Legal Business Name Not Available and has the following ownership type - For Profit - Corporation.

Hayes Residence (Medicare CCN 24E508) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in medicaid program. This means if you are part of medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1975 (51 years certified) and the last quality survey was conducted in June, 2025.

Contact Information

Hayes Residence
1620 Randolph Avenue, Saint Paul, Minnesota 55105
(651) 690-4458

Map and Direction



Nursing Home Profile

NameHayes Residence
Location1620 Randolph Avenue, Saint Paul, Minnesota
Certified ByMedicaid
No. of Certified Beds40
Occupancy Rate77.5%
Medicare ID (CCN)24E508
Legal Business NameLegal Business Name Not Available
Ownership TypeFor Profit - Corporation

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Hayes Residence are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Hayes Residence give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Hayes Residence, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day2.533.86
Registered nurse (RN) hours per resident per day0.330.69
Licensed practical nurse (LPN) hours per resident per day0.760.86
Nurse aide hours per resident per day1.432.32
Total nurse staff hours per resident per day on the weekend2.33.42
RN hours per resident per day on the weekend0.320.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover57.7%45.8%
Registered nurse turnover60%42.9%
Number of administrators who have left the nursing homeNot available: the staffing data did not meet CMS's criteria for this measure0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2025, plus any complaint inspections), inspectors cited Hayes Residence for 8 health deficiencies (national average: 9.3). All 15 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jun 26, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Immediate jeopardy, isolatedCorrected by Aug 21, 2025
Jun 26, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Aug 21, 2025
Jun 26, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Aug 21, 2025
Jun 26, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Jun 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Jun 26, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Jun 26, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Jun 26, 2025Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
F0909, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Aug 21, 2025
Sep 24, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Oct 17, 2024
Sep 24, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Oct 17, 2024
Sep 24, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 17, 2024
Sep 24, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Oct 17, 2024
Aug 31, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Oct 3, 2023
Aug 31, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Oct 3, 2023
Aug 31, 2023Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 3, 2023

Quality of Resident Care:

These quality measures of Hayes Residence, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased3.1313.87
Percentage of long-stay residents who lose too much weight2.485.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection3.011.59
Percentage of long-stay residents who have depressive symptoms15.6512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury6.023.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.4793.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccineNot Available82.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened1.0714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication30.8319.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine91.4395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers2.344.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.9519.01
Percentage of long-stay residents who received an antipsychotic medication44.4415.38

Reviews and Comments


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