Redwood Grove Post Acute in Santa Cruz, CA

Redwood Grove Post Acute is a medicare and medicaid certified nursing home in Santa Cruz, California. It is located in Santa Cruz county at 2990 Soquel Avenue, Santa Cruz, California 95062. You can reach out to the office of Redwood Grove Post Acute via phone at (831) 479-9000. This skilled nursing facility has 144 federally certified beds with average occupancy rate of 87.5%. Its legal business name is Soquel Care LLC and has the following ownership type - For Profit - Limited Liability Company.

Redwood Grove Post Acute (Medicare CCN 055017) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1970 (56 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

Redwood Grove Post Acute
2990 Soquel Avenue, Santa Cruz, California 95062
(831) 479-9000

Map and Direction



Nursing Home Profile

NameRedwood Grove Post Acute
Location2990 Soquel Avenue, Santa Cruz, California
Certified ByMedicare and Medicaid
No. of Certified Beds144
Occupancy Rate87.5%
Medicare ID (CCN)055017
Legal Business NameSoquel Care LLC
Ownership TypeFor Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Redwood Grove Post Acute in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1780431817
MatchConfirmed listed in Medicare enrollment records
Organization NameSoquel Care LLC
Doing Business AsRedwood Grove Post Acute
Address2990 Soquel Ave, Santa Cruz, CA 95062
Phone Number916-416-4285

NPI Number1629256953
MatchPossible same name, address or phone number
Organization NameSanta Cruz Skilled Nursing Center, Inc
Address2990 Soquel Ave, Santa Cruz, CA 95062
Phone Number831-479-6950

NPI Number1922422450
MatchPossible same name, address or phone number
Organization NameSanta Cruz Skilled Nursing Center
Address2990 Soquel Ave, Santa Cruz, CA 95062
Phone Number831-479-9000

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Redwood Grove Post Acute are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Redwood Grove Post Acute give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Redwood Grove Post Acute, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.73.86
Registered nurse (RN) hours per resident per day0.820.69
Licensed practical nurse (LPN) hours per resident per day0.730.86
Nurse aide hours per resident per day3.152.32
Total nurse staff hours per resident per day on the weekend4.393.42
RN hours per resident per day on the weekend0.690.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover56%45.8%
Registered nurse turnover64%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited Redwood Grove Post Acute for 5 health deficiencies (national average: 9.3). The 30 most recent of its 42 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
Jun 8, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Jun 18, 2026
Jun 8, 2026Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jun 18, 2026
Jun 5, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 19, 2026
Dec 1, 2025Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
F0627, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Dec 9, 2025
Mar 12, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 14, 2025
Feb 6, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Feb 28, 2025
Feb 6, 2025Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternWaiver has been granted
Nov 21, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Dec 11, 2024
Oct 9, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Oct 11, 2024
Sep 4, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Sep 18, 2024
Aug 28, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Sep 27, 2024
Jun 3, 2024Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jun 26, 2024
Feb 23, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Immediate jeopardy, widespreadCorrected by Apr 19, 2022
Feb 23, 2022Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 19, 2022
Feb 23, 2022Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 19, 2022
Feb 23, 2022Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 19, 2022
Feb 23, 2022Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, widespreadCorrected by Apr 19, 2022
Feb 23, 2022Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 19, 2022
Feb 23, 2022Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 19, 2022
Feb 23, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Apr 19, 2022
Feb 23, 2022Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 19, 2022
Feb 23, 2022Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternWaiver has been granted
Jul 17, 2019Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Aug 9, 2019
Jul 17, 2019Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Aug 9, 2019
Jul 17, 2019Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Aug 9, 2019

Quality of Resident Care:

These quality measures of Redwood Grove Post Acute, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased21.1813.87
Percentage of long-stay residents who lose too much weight35.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.430.82
Percentage of long-stay residents with a urinary tract infection0.251.59
Percentage of long-stay residents who have depressive symptoms2.2912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.43.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.7693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.0582.04
Percentage of short-stay residents who newly received an antipsychotic medication0.931.56
Percentage of long-stay residents whose ability to walk independently worsened18.7214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication15.1619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.0995.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers1.864.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence20.7419.01
Percentage of long-stay residents who received an antipsychotic medication10.2215.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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