| Heatherdowns Rehab & Residential Care Center | |
| 2401 Cass Rd, Toledo, Ohio 43614 | |
| (419) 382-5050 | |
| Name | Heatherdowns Rehab & Residential Care Center |
|---|---|
| Location | 2401 Cass Rd, Toledo, Ohio |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 84 |
| Occupancy Rate | 91.79% |
| Medicare ID (CCN) | 365737 |
| Legal Business Name | Heatherdowns Operating Company LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Lionstone Care (24 nursing homes) |
| Chain Average Overall Rating | 2.5 out of 5 |
| NPI Number | 1568088995 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Heatherdowns Operating Company LLC |
| Doing Business As | Heatherdowns Rehad & Residential Care Center |
| Address | 2401 Cass Rd, Toledo, OH 43614 |
| Phone Number | 419-382-5050 |
| NPI Number | 1427684091 |
| Match | Possible same name, address or phone number |
| Organization Name | Majestic Care of Maumee LLC |
| Address | 2401 Cass Rd, Toledo, OH 43614 |
| Phone Number | 419-382-5050 |
| NPI Number | 1538233283 |
| Match | Possible same name, address or phone number |
| Organization Name | Healthcare Ventures of Ohio LLC |
| Doing Business As | Heatherdowns Rehab & Residential Ctr |
| Address | 2401 Cass Rd, Toledo, OH 43614 |
| Phone Number | 419-382-5050 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.09 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.37 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.1 | 0.86 |
| Nurse aide hours per resident per day | 1.62 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.8 | 3.42 |
| RN hours per resident per day on the weekend | 0.29 | 0.48 |
| Physical therapist hours per resident per day | 0.03 | 0.07 |
| Total nursing staff turnover | 68.8% | 45.8% |
| Registered nurse turnover | 70% | 42.9% |
| Number of administrators who have left the nursing home | 2 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 6, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 8, 2026 |
| May 6, 2026 | Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 8, 2026 |
| Jan 28, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, pattern | Past non-compliance (already corrected) |
| Jan 28, 2026 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 30, 2026 |
| Jan 28, 2026 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 30, 2026 |
| Nov 26, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 2, 2025 |
| Sep 18, 2025 | Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627, Resident Rights, Complaint inspection | Actual harm, isolated | Past non-compliance (already corrected) |
| Feb 10, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Provide appropriate foot care. F0687, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Feb 10, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Feb 21, 2025 |
| Dec 31, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Feb 10, 2025 |
| Nov 19, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. F0624, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Nov 29, 2024 |
| Oct 16, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 26, 2024 |
| May 23, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jun 1, 2024 |
| Apr 18, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 1, 2024 |
| Feb 28, 2024 | Prepare residents for a safe transfer or discharge from the nursing home. F0624, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 7, 2024 |
| Feb 28, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 7, 2024 |
| Dec 11, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, widespread | Corrected by Dec 29, 2023 |
| Dec 11, 2023 | Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2023 |
| Dec 11, 2023 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2023 |
| Nov 16, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Dec 29, 2023 |
| Nov 16, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2023 |
| Nov 16, 2023 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Dec 29, 2023 |
| Oct 10, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 23, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 2.56 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 5.04 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 79.03 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.03 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 95.6 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 86.73 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.88 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 17.99 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 91.55 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 59.8 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 24.43 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 11.69 | 15.38 |
Divine Rehabilitation and Nursing at Toledo Location: 1011 North Byrne Road, Toledo, Ohio 43607 Phone: (419) 536-7600 |