Heritage Center in Evansville, IN

Heritage Center is a medicare and medicaid certified nursing home in Evansville, Indiana. It is located in Vanderburgh county at 1201 W Buena Vista Rd, Evansville, Indiana 47710. You can reach out to the office of Heritage Center via phone at (812) 429-0700. This skilled nursing facility has 172 federally certified beds with average occupancy rate of 73.72%. Its legal business name is Pulaski Memorial Hospital and has the following ownership type - Government - County.

Heritage Center (Medicare CCN 155104) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1979 (47 years certified) and the last quality survey was conducted in April, 2025.

Contact Information

Heritage Center
1201 W Buena Vista Rd, Evansville, Indiana 47710
(812) 429-0700

Map and Direction



Nursing Home Profile

NameHeritage Center
Location1201 W Buena Vista Rd, Evansville, Indiana
Certified ByMedicare and Medicaid
No. of Certified Beds172
Occupancy Rate73.72%
Medicare ID (CCN)155104
Legal Business NamePulaski Memorial Hospital
Ownership TypeGovernment - County

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Heritage Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1609875640
MatchConfirmed listed in Medicare enrollment records
Organization NamePulaski Memorial Hospital
Doing Business AsHeritage Center
Address1201 W Buena Vista Rd, Evansville, IN 47710
Phone Number812-429-0700

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heritage Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heritage Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Heritage Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day43.86
Registered nurse (RN) hours per resident per day0.430.69
Licensed practical nurse (LPN) hours per resident per day0.810.86
Nurse aide hours per resident per day2.762.32
Total nurse staff hours per resident per day on the weekend3.523.42
RN hours per resident per day on the weekend0.290.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover46.8%45.8%
Registered nurse turnover40%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2025, plus any complaint inspections), inspectors cited Heritage Center for 17 health deficiencies (national average: 9.3). The 30 most recent of its 31 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Jun 10, 2026Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2026
Jun 10, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2026
Apr 25, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Jun 3, 2025
Apr 25, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jun 3, 2025
Apr 25, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jun 3, 2025
Apr 25, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Apr 25, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jun 3, 2025
Mar 19, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2024
Mar 19, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 13, 2024
Mar 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 13, 2024
Mar 19, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 13, 2024
Mar 19, 2024Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2024
Mar 19, 2024Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection
Minimal harm potential, widespreadCorrected by Apr 23, 2024
Nov 1, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Nov 2, 2023
Jul 5, 2022Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Aug 4, 2022
Jul 5, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Aug 4, 2022
Jul 5, 2022Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Aug 4, 2022
Jul 5, 2022Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Aug 4, 2022
Jul 5, 2022Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 4, 2022
Jul 5, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Aug 4, 2022

Quality of Resident Care:

These quality measures of Heritage Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased23.5113.87
Percentage of long-stay residents who lose too much weight8.035.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.160.82
Percentage of long-stay residents with a urinary tract infection0.871.59
Percentage of long-stay residents who have depressive symptoms10.7812.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.533.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine95.5393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine85.6382.04
Percentage of short-stay residents who newly received an antipsychotic medication0.281.56
Percentage of long-stay residents whose ability to walk independently worsened21.4214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication30.6219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine92.3795.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine83.5179.75
Percentage of long-stay residents with pressure ulcers1.954.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence32.5619.01
Percentage of long-stay residents who received an antipsychotic medication10.315.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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