Heritage Hall Front Royal in Front Royal, VA

Heritage Hall Front Royal is a medicare and medicaid certified nursing home in Front Royal, Virginia. It is located in Warren county at 400 West Strasburg Road, Front Royal, Virginia 22630. You can reach out to the office of Heritage Hall Front Royal via phone at (540) 636-3700. This skilled nursing facility has 60 federally certified beds with average occupancy rate of 91.17%. Its legal business name is Front Royal Life Care Corp and has the following ownership type - For Profit - Limited Liability Company. It is part of Heritage Hall, a chain of 15 nursing homes.

Heritage Hall Front Royal (Medicare CCN 495301) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1995 (31 years certified) and the last quality survey was conducted in May, 2024.

Contact Information

Heritage Hall Front Royal
400 West Strasburg Road, Front Royal, Virginia 22630
(540) 636-3700

Map and Direction



Nursing Home Profile

NameHeritage Hall Front Royal
Location400 West Strasburg Road, Front Royal, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds60
Occupancy Rate91.17%
Medicare ID (CCN)495301
Legal Business NameFront Royal Life Care Corp
Ownership TypeFor Profit - Limited Liability Company
ChainHeritage Hall (15 nursing homes)
Chain Average Overall Rating4.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Heritage Hall Front Royal in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1821088493
MatchConfirmed listed in Medicare enrollment records
Organization NameFront Royal Life Care Corp
Doing Business AsHeritage Hall Front Royal
Address400 W Strasburg Rd, Front Royal, VA 22630
Phone Number540-636-3700

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heritage Hall Front Royal are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heritage Hall Front Royal give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Heritage Hall Front Royal, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.693.86
Registered nurse (RN) hours per resident per day0.460.69
Licensed practical nurse (LPN) hours per resident per day0.880.86
Nurse aide hours per resident per day2.352.32
Total nurse staff hours per resident per day on the weekend3.243.42
RN hours per resident per day on the weekend0.280.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover47.4%45.8%
Registered nurse turnover66.7%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2024, plus any complaint inspections), inspectors cited Heritage Hall Front Royal for 3 health deficiencies (national average: 9.3). All 6 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
May 15, 2024Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
F0622, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 26, 2024
May 15, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 26, 2024
May 15, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jul 26, 2024
Sep 8, 2022Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Oct 20, 2022
Sep 8, 2022Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 20, 2022
May 26, 2021Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 9, 2021

Quality of Resident Care:

These quality measures of Heritage Hall Front Royal, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased6.6213.87
Percentage of long-stay residents who lose too much weight2.115.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection0.681.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.953.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.3493.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.4982.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened4.6314.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication20.5519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers1.144.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.8419.01
Percentage of long-stay residents who received an antipsychotic medication9.6815.38

Reviews and Comments


Other Nursing Homes in Front Royal, VA

Lynn Care Center
Location: 1000 Shenandoah Avenue, Front Royal, Virginia 22630
Phone: (540) 636-0300    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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