Agawam North Rehab and Nursing in Agawam, MA

Agawam North Rehab and Nursing is a medicare and medicaid certified nursing home in Agawam, Massachusetts. It is located in Hampden county at 55 Cooper Street, Agawam, Massachusetts 01001. You can reach out to the office of Agawam North Rehab and Nursing via phone at (413) 333-8131. This skilled nursing facility has 124 federally certified beds with average occupancy rate of 89.52%. Its legal business name is Agawam North Rehab and Nursing LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Stern Consultants, a chain of 22 nursing homes.

Agawam North Rehab and Nursing (Medicare CCN 225766) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2002 (24 years certified) and the last quality survey was conducted in April, 2025.

Contact Information

Agawam North Rehab and Nursing
55 Cooper Street, Agawam, Massachusetts 01001
(413) 333-8131

Map and Direction



Nursing Home Profile

NameAgawam North Rehab and Nursing
Location55 Cooper Street, Agawam, Massachusetts
Certified ByMedicare and Medicaid
No. of Certified Beds124
Occupancy Rate89.52%
Medicare ID (CCN)225766
Legal Business NameAgawam North Rehab and Nursing LLC
Ownership TypeFor Profit - Limited Liability Company
ChainStern Consultants (22 nursing homes)
Chain Average Overall Rating2.5 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Agawam North Rehab and Nursing in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1811674633
MatchConfirmed listed in Medicare enrollment records
Organization NameAgawam North Rehab and Nursing LLC
Address55 Cooper St, Agawam, MA 01001
Phone Number413-333-2400

NPI Number1649175449
MatchPossible same name, address or phone number
Organization NameAgawam North Operating LLC
Doing Business AsAgawam North Rehab and Nursing
Address55 Cooper St, Agawam, MA 01001
Phone Number413-333-8131

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Agawam North Rehab and Nursing are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Agawam North Rehab and Nursing give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Agawam North Rehab and Nursing, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.653.86
Registered nurse (RN) hours per resident per day0.650.69
Licensed practical nurse (LPN) hours per resident per day0.680.86
Nurse aide hours per resident per day2.322.32
Total nurse staff hours per resident per day on the weekend3.143.42
RN hours per resident per day on the weekend0.450.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover44.5%45.8%
Registered nurse turnover38.9%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$86,130
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2025, plus any complaint inspections), inspectors cited Agawam North Rehab and Nursing for 16 health deficiencies (national average: 9.3). All 28 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Apr 9, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 23, 2025
Apr 9, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
F0553, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Apr 23, 2025
Apr 9, 2025Ensure residents have reasonable access to and privacy in their use of communication methods.
F0576, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Apr 23, 2025
Apr 9, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Apr 23, 2025
Apr 9, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 23, 2025
Apr 9, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Give the resident's representative the ability to exercise the resident's rights.
F0551, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Honor the resident's right to organize and participate in resident/family groups in the facility.
F0565, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 23, 2025
Apr 9, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by May 1, 2025
Apr 9, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by May 9, 2025
Oct 22, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Nov 8, 2024
Jan 23, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Feb 19, 2024
Jan 23, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Feb 19, 2024
Jan 23, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Feb 19, 2024
Jan 23, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Feb 19, 2024
Jan 23, 2024Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, widespreadCorrected by Feb 19, 2024
Jan 23, 2024Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
F0636, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternCorrected by Feb 28, 2024
Jan 23, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternCorrected by Feb 19, 2024
Jul 26, 2022Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 13, 2022
Jul 26, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Sep 13, 2022
Jul 26, 2022Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Sep 13, 2022
Jul 26, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Sep 13, 2022

Quality of Resident Care:

These quality measures of Agawam North Rehab and Nursing, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased2.1613.87
Percentage of long-stay residents who lose too much weight9.635.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms1.9212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.513.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine91.9293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine81.682.04
Percentage of short-stay residents who newly received an antipsychotic medication1.511.56
Percentage of long-stay residents whose ability to walk independently worsened3.7814.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication10.5119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.8195.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine77.0279.75
Percentage of long-stay residents with pressure ulcers4.394.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence24.0519.01
Percentage of long-stay residents who received an antipsychotic medication13.615.38

Reviews and Comments


Other Nursing Homes in Agawam, MA

Agawam East Rehab and Nursing
Location: 464 Main Street, Agawam, Massachusetts 01001
Phone: (413) 333-2200    
Agawam South Rehab and Nursing
Location: 65 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 786-8000    
Agawam West Rehab and Nursing
Location: 61 Cooper Street, Agawam, Massachusetts 01001
Phone: (413) 294-6800    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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