Nursing homes may have several NPI numbers. NPIs marked
ones were matched in NPPES by name, address or phone number, so please use them accordingly.
Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Heritage Hall Nursing Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Heritage Hall Nursing Center give to their patients.
Staffing hours per resident per day and staff turnover of Heritage Hall Nursing Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators:
| Staffing Measure | Provider | National Avg. |
|---|
| Total nurse staff hours per resident per day | 3.26 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.59 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.58 | 0.86 |
| Nurse aide hours per resident per day | 2.08 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.59 | 3.42 |
| RN hours per resident per day on the weekend | 0.21 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 62.8% | 45.8% |
| Registered nurse turnover | 16.7% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
In its most recent inspection cycle (standard health inspection in August, 2025, plus any complaint inspections), inspectors cited Heritage Hall Nursing Center for
(national average: 9.3). All 9 citations since 2023 are listed below.
| Date | Deficiency | Harm Level | Status |
|---|
| Nov 6, 2025 | Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Nov 10, 2025 |
| Aug 14, 2025 | Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Sep 27, 2025 |
| Aug 14, 2025 | Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
F0568, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Sep 27, 2025 |
| Aug 14, 2025 | Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Sep 27, 2025 |
| Aug 14, 2025 | Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection | Minimal harm potential, widespread | Corrected by Sep 27, 2025 |
| Jun 14, 2024 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 21, 2024 |
| Jun 14, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 27, 2024 |
| Jun 14, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 27, 2024 |
| Mar 24, 2023 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 12, 2023 |
These quality measures of Heritage Hall Nursing Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators:
| Quality Measure | Provider | National Avg. |
|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.4 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.63 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.49 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 4.92 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 4.38 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 93.43 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 76.22 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.85 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.1 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 18.03 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 86.11 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 16.07 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.53 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 11.75 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 12.37 | 15.38 |