| Heritage Living Center | |
| 1175 Morningside Drive, Conway, Arkansas 72034 | |
| (501) 327-7642 | |
| Name | Heritage Living Center |
|---|---|
| Location | 1175 Morningside Drive, Conway, Arkansas |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 140 |
| Occupancy Rate | 89.64% |
| Medicare ID (CCN) | 045308 |
| Legal Business Name | Hlnc, Inc |
| Ownership Type | For Profit - Corporation |
| Chain | Anthony & Bryan Adams (38 nursing homes) |
| Chain Average Overall Rating | 3.8 out of 5 |
| NPI Number | 1659662229 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Hlnc, Inc |
| Doing Business As | Heritage Living Center |
| Address | 1175 Morningside Dr, Conway, AR 72034 |
| Phone Number | 501-327-7642 |
| NPI Number | 1053307363 |
| Match | Possible same name, address or phone number |
| Organization Name | Heritage Living Center, Inc. |
| Address | 1175 Morningside Dr, Conway, AR 72034 |
| Phone Number | 501-327-7642 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.6 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.43 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.86 | 0.86 |
| Nurse aide hours per resident per day | 2.31 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.22 | 3.42 |
| RN hours per resident per day on the weekend | 0.25 | 0.48 |
| Physical therapist hours per resident per day | 0.05 | 0.07 |
| Total nursing staff turnover | 38.3% | 45.8% |
| Registered nurse turnover | 25% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 26, 2025 | Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838, Administration, Standard inspection | Potential for harm, widespread | Corrected by Dec 15, 2025 |
| Nov 26, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Dec 15, 2025 |
| Nov 26, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Dec 15, 2025 |
| Nov 26, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 15, 2025 |
| Aug 14, 2025 | Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents. F0741, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 12, 2025 |
| Jun 5, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 3, 2024 |
| Jun 5, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 3, 2024 |
| Jun 5, 2024 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jul 3, 2024 |
| Jun 5, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 3, 2024 |
| Jun 5, 2024 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Jul 3, 2024 |
| Sep 20, 2023 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Oct 20, 2023 |
| Sep 20, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 20, 2023 |
| May 11, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jun 8, 2023 |
| May 11, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 8, 2023 |
| May 11, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 8, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.69 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.58 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 6 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.58 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.42 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 5.74 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.85 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 98.17 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.53 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.51 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 5.32 | 15.38 |
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