| Heritage Park Nursing Center | |
| 275 Garnet Way, Upland, California 91786 | |
| (909) 949-4887 | |
| Name | Heritage Park Nursing Center |
|---|---|
| Location | 275 Garnet Way, Upland, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 70 |
| Occupancy Rate | 95.71% |
| Medicare ID (CCN) | 555514 |
| Legal Business Name | Ghc of Upland SNF, LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Generations Healthcare (27 nursing homes) |
| Chain Average Overall Rating | 4.1 out of 5 |
| NPI Number | 1770768509 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Ghc of Upland SNF, LLC |
| Doing Business As | Heritage Park Nursing Center |
| Address | 275 Garnet Way, Upland, CA 91786 |
| Phone Number | 909-949-4887 |
| NPI Number | 1750447140 |
| Match | Possible same name, address or phone number |
| Organization Name | Sunset Haven |
| Doing Business As | Christian Heritage Care Center |
| Address | 275 Garnet Way, Upland, CA 91786 |
| Phone Number | 909-949-4887 |
| NPI Number | 1508833666 |
| Match | Possible same name, address or phone number |
| Organization Name | Christian Heritage Care Center |
| Doing Business As | Sunset Haven |
| Address | 275 Garnet Way, Upland, CA 91786 |
| Phone Number | 909-949-4887 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.79 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.38 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.25 | 0.86 |
| Nurse aide hours per resident per day | 2.16 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.29 | 3.42 |
| RN hours per resident per day on the weekend | 0.21 | 0.48 |
| Physical therapist hours per resident per day | 0.13 | 0.07 |
| Total nursing staff turnover | 42% | 45.8% |
| Registered nurse turnover | 0% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 13, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jun 12, 2026 |
| Jun 19, 2025 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Jul 11, 2025 |
| Jun 19, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 7, 2025 |
| Jun 19, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jul 7, 2025 |
| May 23, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jun 5, 2025 |
| Apr 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by May 2, 2025 |
| May 16, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jun 13, 2024 |
| May 16, 2024 | PASARR screening for Mental disorders or Intellectual Disabilities F0645, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 13, 2024 |
| Apr 8, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 19, 2024 |
| Feb 27, 2024 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, pattern | Corrected by Mar 17, 2024 |
| Feb 10, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Feb 26, 2024 |
| Jan 26, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Feb 12, 2024 |
| Nov 4, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Nov 4, 2022 | Ensure staff are vaccinated for COVID-19 F0888, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Dec 16, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 4.23 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.5 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.39 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.44 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 6.34 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 0 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 1.3 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 4 | 15.38 |
Upland Rehabilitation and Care Center Location: 1221 E Arrow Hwy, Upland, California 91786 Phone: (909) 985-1903 |