| Heritage Rehabilitation Center | |
| 21414 S. Vermont Avenue, Torrance, California 90502 | |
| (310) 320-8714 | |
| Name | Heritage Rehabilitation Center |
|---|---|
| Location | 21414 S. Vermont Avenue, Torrance, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 161 |
| Occupancy Rate | 81.86% |
| Medicare ID (CCN) | 056308 |
| Legal Business Name | Heritage Care, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Charis Trust Dtd 12/22/16 (6 nursing homes) |
| Chain Average Overall Rating | 3.3 out of 5 |
| NPI Number | 1164410783 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Heritage Care, LLC |
| Doing Business As | Heritage Rehabilitation Center |
| Address | 21414 S Vermont Ave, Torrance, CA 90502 |
| Phone Number | 310-320-8714 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.65 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.69 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.22 | 0.86 |
| Nurse aide hours per resident per day | 2.74 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.2 | 3.42 |
| RN hours per resident per day on the weekend | 0.54 | 0.48 |
| Physical therapist hours per resident per day | 0.07 | 0.07 |
| Total nursing staff turnover | 30.5% | 45.8% |
| Registered nurse turnover | 33.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 4 |
| Total Amount of Fines in Dollars | $179,687 |
| Number of Payment Denials | 2 |
| Total Number of Penalties | 6 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jul 24, 2025 | Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| Jul 23, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| Jul 23, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| Jun 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action. F0867, Administration, Standard inspection | Potential for harm, widespread | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Standard inspection | Potential for harm, widespread | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 8, 2025 |
| Jun 13, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide routine and 24-hour emergency dental care for each resident. F0790, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| Jun 13, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jul 13, 2025 |
| Jun 13, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| May 7, 2025 | Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 25, 2025 |
| Oct 22, 2024 | Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms. F0912, Environmental, Complaint inspection | Minimal harm potential, pattern | Corrected by Oct 25, 2024 |
| Aug 26, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Sep 26, 2024 |
| Jun 13, 2024 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Jul 13, 2024 |
| Jun 13, 2024 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Jul 13, 2024 |
| Jun 13, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Jul 13, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 3.2 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.8 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.91 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.47 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.9 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.86 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.6 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.76 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 14.04 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.58 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.15 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 3.14 | 15.38 |
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