Highland Care Center in Jamaica, NY - Medicare and Medicaid Certified Nursing Home

Highland Care Center is a medicare and medicaid certified nursing home in Jamaica, New York. It is located in Queens county at 91 31 175th Street, Jamaica, New York 11432. You can reach out to the office of Highland Care Center via phone at (718) 657-6363. This skilled nursing facility has 320 federally certified beds with average occupancy rate of 97.28%. Its legal business name is Highland Care Center, Inc and has the following ownership type - For Profit - Corporation.

Highland Care Center (Medicare CCN 335505) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1976 (50 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

	Highland Care Center
	91 31 175th Street, Jamaica, New York 11432
	(718) 657-6363

Map and Direction

Nursing Home Profile

Name	Highland Care Center
Location	91 31 175th Street, Jamaica, New York
Certified By	Medicare and Medicaid
No. of Certified Beds	320
Occupancy Rate	97.28%
Medicare ID (CCN)	335505
Legal Business Name	Highland Care Center, Inc
Ownership Type	For Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Highland Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1710050554
Match	Confirmed listed in Medicare enrollment records
Organization Name	Highland Care Center, Inc
Address	9131 175th St, Jamaica, NY 11432
Phone Number	718-657-6363

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Highland Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Highland Care Center give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Highland Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	2.98	3.86
Registered nurse (RN) hours per resident per day	0.42	0.69
Licensed practical nurse (LPN) hours per resident per day	0.65	0.86
Nurse aide hours per resident per day	1.91	2.32
Total nurse staff hours per resident per day on the weekend	2.61	3.42
RN hours per resident per day on the weekend	0.27	0.48
Physical therapist hours per resident per day	0.09	0.07
Total nursing staff turnover	25.9%	45.8%
Registered nurse turnover	38.9%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	0
Total Amount of Fines in Dollars	$0
Number of Payment Denials	0
Total Number of Penalties	0

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Highland Care Center for 2 health deficiencies (national average: 9.3). All 13 citations since 2021 are listed below.

Date	Deficiency	Harm Level	Status
Apr 28, 2026	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection	Potential for harm, widespread	Corrected by Jun 26, 2026
Apr 28, 2026	Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Jun 26, 2026
Feb 6, 2024	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Apr 5, 2024
Feb 6, 2024	Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment. F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Apr 5, 2024
Feb 6, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Apr 5, 2024
Feb 6, 2024	Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Apr 5, 2024
Dec 21, 2021	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Feb 10, 2022
Dec 21, 2021	Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home. F0568, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022
Dec 21, 2021	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022
Dec 21, 2021	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022
Dec 21, 2021	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022
Dec 21, 2021	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022
Dec 21, 2021	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Feb 10, 2022

Quality of Resident Care:

These quality measures of Highland Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	16.63	13.87
Percentage of long-stay residents who lose too much weight	7.89	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.07	0.82
Percentage of long-stay residents with a urinary tract infection	0.47	1.59
Percentage of long-stay residents who have depressive symptoms	12.7	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	0.91	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	96.8	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	66.34	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	1.33	1.56
Percentage of long-stay residents whose ability to walk independently worsened	13	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	6.88	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	98.72	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	83.66	79.75
Percentage of long-stay residents with pressure ulcers	7.47	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	25.24	19.01
Percentage of long-stay residents who received an antipsychotic medication	10.43	15.38

Reviews and Comments

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.