| Highland Oaks | |
| 2750 West Highland Avenue, Elgin, Illinois 60123 | |
| (847) 741-4543 | |
| Name | Highland Oaks |
|---|---|
| Location | 2750 West Highland Avenue, Elgin, Illinois |
| Certified By | Medicaid |
| No. of Certified Beds | 24 |
| Occupancy Rate | 90.42% |
| Medicare ID (CCN) | 14A383 |
| Legal Business Name | Legal Business Name Not Available |
| Ownership Type | Non Profit - Church Related |
| NPI Number | 1164972667 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Apostolic Christian Resthaven |
| Doing Business As | Highland Oaks |
| Address | 2750 W Highland Ave, Elgin, IL 60124 |
| Phone Number | 847-741-4543 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 5.25 | 3.86 |
| Registered nurse (RN) hours per resident per day | 1.08 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.52 | 0.86 |
| Nurse aide hours per resident per day | 3.65 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.68 | 3.42 |
| RN hours per resident per day on the weekend | 0.74 | 0.48 |
| Physical therapist hours per resident per day | 0 | 0.07 |
| Total nursing staff turnover | 27.5% | 45.8% |
| Registered nurse turnover | 37.5% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Dec 11, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Dec 24, 2025 |
| Dec 11, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 23, 2025 |
| Dec 11, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 26, 2025 |
| Dec 11, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 23, 2025 |
| Dec 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Dec 23, 2025 |
| Aug 29, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Sep 12, 2024 |
| Aug 29, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Sep 12, 2024 |
| Aug 14, 2024 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Aug 23, 2024 |
| Aug 14, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Aug 23, 2024 |
| Jul 27, 2023 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 8, 2023 |
| Jul 27, 2023 | Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status. F0887, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Aug 8, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.06 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 5.97 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.39 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 5 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | Not Available | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.16 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 29.85 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Not Available | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.45 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.69 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 20.83 | 15.38 |
Avondale Estates of Elgin Location: 1754-1760 Capital Street, Elgin, Illinois 60124 Phone: (847) 531-6004 |