Hillcrest Home in Sumner, IA

Hillcrest Home is a medicare and medicaid certified nursing home in Sumner, Iowa. It is located in Bremer county at 915 West First Street, Sumner, Iowa 50674. You can reach out to the office of Hillcrest Home via phone at (563) 578-8591. This skilled nursing facility has 61 federally certified beds with average occupancy rate of 76.39%. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Hillcrest Home, Inc. and has the following ownership type - Non Profit - Corporation.

Hillcrest Home (Medicare CCN 165502) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2003 (23 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Hillcrest Home
915 West First Street, Sumner, Iowa 50674
(563) 578-8591

Map and Direction



Nursing Home Profile

NameHillcrest Home
Location915 West First Street, Sumner, Iowa
Certified ByMedicare and Medicaid
No. of Certified Beds61
Occupancy Rate76.39%
Medicare ID (CCN)165502
Legal Business NameHillcrest Home, Inc.
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Hillcrest Home in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1912012436
MatchConfirmed listed in Medicare enrollment records
Organization NameHillcrest Home, Inc.
Address915 W 1st St, Sumner, IA 50674
Phone Number563-578-8591

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Hillcrest Home are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Hillcrest Home give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Hillcrest Home, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.433.86
Registered nurse (RN) hours per resident per day0.580.69
Licensed practical nurse (LPN) hours per resident per day0.550.86
Nurse aide hours per resident per day3.32.32
Total nurse staff hours per resident per day on the weekend3.663.42
RN hours per resident per day on the weekend0.260.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnover28.6%45.8%
Registered nurse turnover25%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials1
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Hillcrest Home for 3 health deficiencies (national average: 9.3). All 15 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jul 2, 2026Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedNo plan of correction
Jul 2, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Complaint inspection
Potential for harm, isolatedNo plan of correction
May 15, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Minimal harm potential, patternCorrected by May 19, 2025
Feb 27, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 11, 2025
Feb 27, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Feb 28, 2025
Feb 27, 2025Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 11, 2025
Feb 27, 2025Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710, Nursing and Physician Services, Complaint inspection
Potential for harm, isolatedCorrected by Feb 28, 2025
Jun 20, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jul 8, 2024
Jun 20, 2024Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jul 8, 2024
Jun 20, 2024Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868, Administration, Standard inspection
Minimal harm potential, patternCorrected by Jul 8, 2024
May 30, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 4, 2024
May 30, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jun 4, 2024
Apr 25, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Actual harm, isolatedCorrected by Jun 4, 2024
Feb 23, 2023Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2023
Feb 23, 2023Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 6, 2023

Quality of Resident Care:

These quality measures of Hillcrest Home, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased20.6113.87
Percentage of long-stay residents who lose too much weight7.635.19
Percentage of long-stay residents with a catheter inserted and left in their bladder4.550.82
Percentage of long-stay residents with a urinary tract infection1.291.59
Percentage of long-stay residents who have depressive symptoms0.7212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.733.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine90.1482.04
Percentage of short-stay residents who newly received an antipsychotic medication1.161.56
Percentage of long-stay residents whose ability to walk independently worsened24.1614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication29.219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine97.6295.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine65.7179.75
Percentage of long-stay residents with pressure ulcers14.84.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence28.619.01
Percentage of long-stay residents who received an antipsychotic medication17.2415.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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