| Idylwood Care Center | |
| 1002 W. Fremont Avenue, Sunnyvale, California 94087 | |
| (408) 739-2383 | |
| Name | Idylwood Care Center |
|---|---|
| Location | 1002 W. Fremont Avenue, Sunnyvale, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 185 |
| Occupancy Rate | 78.38% |
| Medicare ID (CCN) | 055211 |
| Legal Business Name | Helios Healthcare, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| NPI Number | 1770501744 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Helios Healthcare, LLC |
| Doing Business As | Idylwood Care Center |
| Address | 1002 W Fremont Ave, Sunnyvale, CA 94087 |
| Phone Number | 408-739-2383 |
| NPI Number | 1508063322 |
| Match | Possible same name, address or phone number |
| Organization Name | Crestwood Behavioral Health, Inc. |
| Doing Business As | Idylwood Care Center |
| Address | 1002 W Fremont Ave, Sunnyvale, CA 94087 |
| Phone Number | 408-739-2383 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 6.07 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.66 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.43 | 0.86 |
| Nurse aide hours per resident per day | 3.98 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 5.17 | 3.42 |
| RN hours per resident per day on the weekend | 0.42 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 30.9% | 45.8% |
| Registered nurse turnover | 36.4% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jul 1, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 23, 2026 |
| Apr 11, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, widespread | Corrected by May 4, 2025 |
| Apr 11, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 4, 2025 |
| Apr 11, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 4, 2025 |
| Apr 11, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 4, 2025 |
| Apr 11, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Apr 11, 2025 | Provide special eating equipment and utensils for residents who need them and appropriate assistance. F0810, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 4, 2025 |
| Jul 26, 2024 | Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results. F0777, Administration, Complaint inspection | Potential for harm, isolated | Corrected by Aug 17, 2024 |
| Dec 13, 2023 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jan 6, 2024 |
| Dec 13, 2023 | Provide appropriate foot care. F0687, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 6, 2024 |
| Dec 13, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 6, 2024 |
| May 7, 2021 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by May 29, 2021 |
| May 7, 2021 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2021 |
| May 7, 2021 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2021 |
| May 7, 2021 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2021 |
| May 7, 2021 | Assess the resident when there is a significant change in condition F0637, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| May 7, 2021 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 13.75 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.86 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.66 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.22 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.36 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.12 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 53.85 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | Not Available | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 19.83 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 7.33 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 95.51 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | Not Available | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.32 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 11.06 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 24.21 | 15.38 |
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