Imperial Crest Health Care Center in Hawthorne, CA

Imperial Crest Health Care Center is a medicare and medicaid certified nursing home in Hawthorne, California. It is located in Los Angeles county at 11834 Inglewood Avenue, Hawthorne, California 90250. You can reach out to the office of Imperial Crest Health Care Center via phone at (310) 679-1461. This skilled nursing facility has 105 federally certified beds with average occupancy rate of 89.05%. Its legal business name is Imperial Crest Healthcare Center LLC and has the following ownership type - For Profit - Corporation. It is part of Longwood Management Corporation, a chain of 38 nursing homes.

Imperial Crest Health Care Center (Medicare CCN 555719) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1997 (29 years certified) and the last quality survey was conducted in May, 2026.

Contact Information

Imperial Crest Health Care Center
11834 Inglewood Avenue, Hawthorne, California 90250
(310) 679-1461

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Nursing Home Profile

NameImperial Crest Health Care Center
Location11834 Inglewood Avenue, Hawthorne, California
Certified ByMedicare and Medicaid
No. of Certified Beds105
Occupancy Rate89.05%
Medicare ID (CCN)555719
Legal Business NameImperial Crest Healthcare Center LLC
Ownership TypeFor Profit - Corporation
ChainLongwood Management Corporation (38 nursing homes)
Chain Average Overall Rating2.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Imperial Crest Health Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1316033087
MatchConfirmed listed in Medicare enrollment records
Organization NameImperial Crest Healthcare Center, LLC
Doing Business AsImperial Crest Health Care Center
Address11834 Inglewood Ave, Hawthorne, CA 90250
Phone Number310-679-1461

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Imperial Crest Health Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Imperial Crest Health Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Imperial Crest Health Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.753.86
Registered nurse (RN) hours per resident per day0.520.69
Licensed practical nurse (LPN) hours per resident per day1.920.86
Nurse aide hours per resident per day2.312.32
Total nurse staff hours per resident per day on the weekend4.393.42
RN hours per resident per day on the weekend0.460.48
Physical therapist hours per resident per day0.010.07
Total nursing staff turnover35.5%45.8%
Registered nurse turnover18.2%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2026, plus any complaint inspections), inspectors cited Imperial Crest Health Care Center for 12 health deficiencies (national average: 9.3). The 30 most recent of its 49 citations since 2024 are listed below.

DateDeficiencyHarm LevelStatus
Jun 10, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jul 2, 2026
Jun 10, 2026Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jul 2, 2026
May 22, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jun 15, 2026
May 22, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jun 15, 2026
May 22, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 22, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jun 15, 2026
May 21, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jun 6, 2025
May 21, 2025Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
F0841, Nursing and Physician Services, Complaint inspection
Potential for harm, isolatedCorrected by Jun 6, 2025
Apr 4, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2025
Apr 4, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2025
Apr 4, 2025Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 24, 2025
Apr 4, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide medically-related social services to help each resident achieve the highest possible quality of life.
F0745, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
F0770, Administration, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Apr 24, 2025
Apr 4, 2025Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternWaiver has been granted
Mar 13, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 29, 2025

Quality of Resident Care:

These quality measures of Imperial Crest Health Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased8.7613.87
Percentage of long-stay residents who lose too much weight6.495.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.760.82
Percentage of long-stay residents with a urinary tract infection2.621.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury0.563.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine93.2293.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine33.3382.04
Percentage of short-stay residents who newly received an antipsychotic medication1.31.56
Percentage of long-stay residents whose ability to walk independently worsened11.1914.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication5.1419.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine79.5795.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine13.6479.75
Percentage of long-stay residents with pressure ulcers12.084.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.519.01
Percentage of long-stay residents who received an antipsychotic medication13.0915.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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