| Quartz Hill Post Acute | |
| 2120 Benton Drive, Redding, California 96003 | |
| (530) 243-6317 | |
| Name | Quartz Hill Post Acute |
|---|---|
| Location | 2120 Benton Drive, Redding, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 115 |
| Occupancy Rate | 91.39% |
| Medicare ID (CCN) | 555356 |
| Legal Business Name | Honolua Bay Holdings LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | West Harbor Healthcare (8 nursing homes) |
| Chain Average Overall Rating | 3.3 out of 5 |
| NPI Number | 1942722202 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Honolua Bay Holdings LLC |
| Doing Business As | Quartz Hill Post Acute |
| Address | 2120 Benton Dr, Redding, CA 96003 |
| Phone Number | 530-241-9077 |
| NPI Number | 1841214442 |
| Match | Possible same name, address or phone number |
| Organization Name | Kindred Nursing Centers West, LLC |
| Doing Business As | Kindred Transitional Care and Rehabilitation-canyonwood |
| Address | 2120 Benton Dr, Redding, CA 96003 |
| Phone Number | 530-243-6317 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.57 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.38 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.5 | 0.86 |
| Nurse aide hours per resident per day | 2.69 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.14 | 3.42 |
| RN hours per resident per day on the weekend | 0.18 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 43.1% | 45.8% |
| Registered nurse turnover | 25% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| May 27, 2026 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jun 19, 2026 |
| Feb 28, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 20, 2025 |
| Feb 13, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Mar 7, 2025 |
| Feb 13, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Feb 13, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Feb 13, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Feb 13, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Jan 23, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Complaint inspection | Potential for harm, widespread | Corrected by Feb 7, 2025 |
| Jan 23, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Feb 7, 2025 |
| Jan 23, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Feb 7, 2025 |
| Jun 24, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Jul 19, 2024 |
| Jun 24, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 19, 2024 |
| Jun 24, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 19, 2024 |
| Jun 14, 2024 | Employ staff that are licensed, certified, or registered in accordance with state laws. F0839, Administration, Complaint inspection | Potential for harm, pattern | Corrected by Jun 14, 2024 |
| Aug 29, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Sep 12, 2023 |
| Mar 10, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, widespread | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician. F0801, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service. F0802, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865, Administration, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Mar 10, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 21, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.69 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.42 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.68 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.39 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 3.83 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.17 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.91 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.79 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.41 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 8.31 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 22.68 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.49 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.3 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 18.05 | 15.38 |
Copper Ridge Care Center Location: 201 Hartnell Avenue, Redding, California 96002 Phone: (530) 222-2273 |
Crestwood Wellness and Recovery Center Location: 3062 Churn Creek Rd., Redding, California 96002 Phone: (530) 221-0976 |
Marquis Care at Shasta Location: 3550 Churn Creek Rd., Redding, California 96002 Phone: (530) 222-3630 |
River Valley Healthcare & Wellness Centre, LP Location: 2490 Court Street, Redding, California 96001 Phone: (530) 246-0600 |
Veterans Home of California - Redding Location: 3400 Knighton Road, Redding, California 96002 Phone: (530) 224-3300 |