| Complete Care at Lehigh LLC | |
| 1718 Spring Creek Road, Macungie, Pennsylvania 18062 | |
| (610) 366-0500 | |
| Name | Complete Care at Lehigh LLC |
|---|---|
| Location | 1718 Spring Creek Road, Macungie, Pennsylvania |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 128 |
| Occupancy Rate | 95.23% |
| Medicare ID (CCN) | 395939 |
| Legal Business Name | Complete Care at Lehigh LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Complete Care (85 nursing homes) |
| Chain Average Overall Rating | 3.1 out of 5 |
| NPI Number | 1477134104 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Complete Care at Lehigh LLC |
| Address | 1718 Spring Creek Rd, Macungie, PA 18062 |
| Phone Number | 610-366-0500 |
| NPI Number | 1255513560 |
| Match | Possible same name, address or phone number |
| Organization Name | 1718 Spring Creek Road Operations LLC |
| Doing Business As | Lehigh Center |
| Address | 1718 Spring Creek Rd, Macungie, PA 18062 |
| Phone Number | 610-366-0500 |
| NPI Number | 1790726594 |
| Match | Possible same name, address or phone number |
| Organization Name | Lehigh Nursing Homes, Inc. |
| Doing Business As | Lehigh Center |
| Address | 1718 Spring Creek Rd, Macungie, PA 18062 |
| Phone Number | 610-366-0500 |
| NPI Number | 1902041478 |
| Match | Possible same name, address or phone number |
| Organization Name | Genesis Rehab |
| Address | 1718 Spring Creek Rd, Macungie, PA 18062 |
| Phone Number | 610-366-0500 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.22 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.52 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.97 | 0.86 |
| Nurse aide hours per resident per day | 1.73 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.85 | 3.42 |
| RN hours per resident per day on the weekend | 0.31 | 0.48 |
| Physical therapist hours per resident per day | 0.04 | 0.07 |
| Total nursing staff turnover | 43% | 45.8% |
| Registered nurse turnover | 52.6% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 4, 2026 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Complaint inspection | Potential for harm, pattern | No plan of correction |
| Jun 4, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | No plan of correction |
| Feb 11, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Mar 25, 2026 |
| Aug 21, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Aug 21, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Aug 21, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Aug 21, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Aug 21, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 10, 2025 |
| Oct 26, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 3, 2024 |
| Jul 12, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Sep 10, 2024 |
| Jul 12, 2024 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Sep 10, 2024 |
| Jul 12, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 10, 2024 |
| Jul 12, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 10, 2024 |
| Jul 12, 2024 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 10, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 14.8 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 3.31 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.45 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.48 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 27.69 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.35 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 89.95 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 59.31 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.1 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 18.98 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 22.02 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.06 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.06 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.39 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14.39 | 15.38 |