Loch Haven in Macon, MO

Loch Haven is a medicare and medicaid certified nursing home in Macon, Missouri. It is located in Macon county at 701 Sunset Hills Dr, Macon, Missouri 63552. You can reach out to the office of Loch Haven via phone at (660) 385-3113. This skilled nursing facility has 100 federally certified beds with average occupancy rate of 71.5%. Its legal business name is Macon County Nursing Home District and has the following ownership type - Government - County.

Loch Haven (Medicare CCN 265200) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1983 (43 years certified) and the last quality survey was conducted in August, 2025.

Contact Information

Loch Haven
701 Sunset Hills Dr, Macon, Missouri 63552
(660) 385-3113

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Nursing Home Profile

NameLoch Haven
Location701 Sunset Hills Dr, Macon, Missouri
Certified ByMedicare and Medicaid
No. of Certified Beds100
Occupancy Rate71.5%
Medicare ID (CCN)265200
Legal Business NameMacon County Nursing Home District
Ownership TypeGovernment - County

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Loch Haven in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1013902139
MatchConfirmed listed in Medicare enrollment records
Organization NameMacon County Nursing Home District
Doing Business AsLoch Haven
Address701 Sunset Hills Dr, Macon, MO 63552
Phone Number660-385-3113

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Loch Haven are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Loch Haven give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Loch Haven, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.573.86
Registered nurse (RN) hours per resident per day0.390.69
Licensed practical nurse (LPN) hours per resident per day0.320.86
Nurse aide hours per resident per day2.862.32
Total nurse staff hours per resident per day on the weekend3.23.42
RN hours per resident per day on the weekend0.220.48
Physical therapist hours per resident per day0.010.07
Total nursing staff turnover29.8%45.8%
Registered nurse turnover16.7%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines2
Total Amount of Fines in Dollars$77,841
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in August, 2025, plus any complaint inspections), inspectors cited Loch Haven for 17 health deficiencies (national average: 9.3). The 30 most recent of its 32 citations since 2020 are listed below.

DateDeficiencyHarm LevelStatus
Aug 21, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Sep 23, 2025
Aug 11, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Sep 23, 2025
Aug 11, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
F0640, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Observe each nurse aide's job performance and give regular training.
F0730, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
F0809, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
F0887, Infection Control, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
F0947, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by Sep 23, 2025
Aug 11, 2025Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Sep 23, 2025
Aug 11, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Sep 23, 2025
Aug 11, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Minimal harm potential, widespreadCorrected by Sep 23, 2025
Mar 7, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Apr 14, 2025
Mar 12, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Apr 1, 2024
Nov 2, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Dec 15, 2023
Nov 2, 2023Assure that each resident’s assessment is updated at least once every 3 months.
F0638, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Dec 15, 2023
Nov 2, 2023Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Dec 15, 2023
Nov 2, 2023Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 15, 2023
Nov 2, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Dec 15, 2023
Nov 2, 2023Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Dec 15, 2023
Jan 16, 2020Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Feb 28, 2020
Jan 16, 2020Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Feb 28, 2020
Jan 16, 2020Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 28, 2020
Jan 16, 2020Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Feb 28, 2020
Jan 16, 2020Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Feb 28, 2020

Quality of Resident Care:

These quality measures of Loch Haven, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased17.4113.87
Percentage of long-stay residents who lose too much weight2.245.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection4.61.59
Percentage of long-stay residents who have depressive symptoms2.8912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.93.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine92.2593.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine56.6382.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened8.6114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication23.0819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.6395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine8579.75
Percentage of long-stay residents with pressure ulcers8.614.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence20.8719.01
Percentage of long-stay residents who received an antipsychotic medication29.5615.38

Reviews and Comments


Other Nursing Homes in Macon, MO

Macon Health Care Center
Location: 29612 Kellogg Avenue,, Macon, Missouri 63552
Phone: (660) 385-5797    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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