Los Altos Post-acute in Los Altos, CA

Los Altos Post-acute is a medicare and medicaid certified nursing home in Los Altos, California. It is located in Santa Clara county at 809 Fremont Avenue, Los Altos, California 94024. You can reach out to the office of Los Altos Post-acute via phone at (650) 941-5255. This skilled nursing facility has 152 federally certified beds with average occupancy rate of 96.58%. Its legal business name is Covenant Care California, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Covenant Care, a chain of 12 nursing homes.

Los Altos Post-acute (Medicare CCN 056116) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1971 (55 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

Los Altos Post-acute
809 Fremont Avenue, Los Altos, California 94024
(650) 941-5255

Map and Direction



Nursing Home Profile

NameLos Altos Post-acute
Location809 Fremont Avenue, Los Altos, California
Certified ByMedicare and Medicaid
No. of Certified Beds152
Occupancy Rate96.58%
Medicare ID (CCN)056116
Legal Business NameCovenant Care California, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainCovenant Care (12 nursing homes)
Chain Average Overall Rating2.8 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Los Altos Post-acute in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1043345812
MatchConfirmed listed in Medicare enrollment records
Organization NameCovenant Care California, LLC
Doing Business AsLos Altos Sub-acute & Rehabilitation Center
Address809 Fremont Avenue, Los Altos, CA 94024
Phone Number650-941-5255

NPI Number1225865751
MatchPossible same name, address or phone number
Organization NameTurkis Holdings LLC
Doing Business AsLos Altos Post-acute
Address809 Fremont Ave, Los Altos, CA 94024
Phone Number650-941-5255

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Los Altos Post-acute are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Los Altos Post-acute give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Los Altos Post-acute, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.153.86
Registered nurse (RN) hours per resident per day0.670.69
Licensed practical nurse (LPN) hours per resident per day1.040.86
Nurse aide hours per resident per day2.442.32
Total nurse staff hours per resident per day on the weekend3.743.42
RN hours per resident per day on the weekend0.470.48
Physical therapist hours per resident per day0.120.07
Total nursing staff turnover52.4%45.8%
Registered nurse turnover60.7%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited Los Altos Post-acute for 7 health deficiencies (national average: 9.3). The 30 most recent of its 52 citations since 2019 are listed below.

DateDeficiencyHarm LevelStatus
Jun 29, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 13, 2026
Jun 23, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Jul 13, 2026
Jun 16, 2026Honor each resident's preferences, choices, values and beliefs.
F0675, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 3, 2026
Feb 25, 2026Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Mar 20, 2026
Jan 23, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Feb 6, 2026
Jun 20, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jun 24, 2025
Mar 5, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Mar 12, 2025
Feb 27, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 15, 2025
Feb 27, 2025PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Mar 14, 2025
Jan 14, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Jan 16, 2025
Sep 25, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Oct 9, 2024
Sep 25, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Oct 10, 2024
Aug 28, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Sep 3, 2024
Jun 3, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jul 1, 2024
Jun 3, 2024Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jul 1, 2024
Jan 18, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Feb 16, 2024
Jan 11, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Feb 5, 2024
Dec 7, 2023Have policies on smoking.
F0926, Environmental, Complaint inspection
Potential for harm, isolatedCorrected by Jan 5, 2024
Oct 26, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Nov 15, 2023
Oct 26, 2023Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919, Environmental, Complaint inspection
Potential for harm, isolatedCorrected by Nov 15, 2023
Sep 21, 2023Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Oct 15, 2023
Mar 15, 2022Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Apr 14, 2022
Mar 15, 2022Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 14, 2022
Mar 15, 2022Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Apr 14, 2022
Mar 15, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022
Mar 15, 2022Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022
Mar 15, 2022Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022
Mar 15, 2022Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022
Mar 15, 2022Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
F0803, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022
Mar 15, 2022Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Apr 14, 2022

Quality of Resident Care:

These quality measures of Los Altos Post-acute, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased5.4913.87
Percentage of long-stay residents who lose too much weight6.785.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.220.82
Percentage of long-stay residents with a urinary tract infection0.251.59
Percentage of long-stay residents who have depressive symptoms25.2112.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.223.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.5193.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine98.0282.04
Percentage of short-stay residents who newly received an antipsychotic medication0.971.56
Percentage of long-stay residents whose ability to walk independently worsened2.2614.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.1619.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine99.0895.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine95.7979.75
Percentage of long-stay residents with pressure ulcers2.44.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence22.4819.01
Percentage of long-stay residents who received an antipsychotic medication7.0815.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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