Lutheran Home in Westlake, OH

Lutheran Home is a medicare and medicaid certified nursing home in Westlake, Ohio. It is located in Cuyahoga county at 2116 Dover Center Rd, Westlake, Ohio 44145. You can reach out to the office of Lutheran Home via phone at (440) 871-0090. This skilled nursing facility has 40 federally certified beds. The nursing facility is classified as "Continuing Care Retirement Community" by CMS and its legal business name is Lutheran Home and has the following ownership type - Non Profit - Corporation.

Lutheran Home (Medicare CCN 365020) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1967 (59 years certified) and the last quality survey was conducted in August, 2023.

Contact Information

Lutheran Home
2116 Dover Center Rd, Westlake, Ohio 44145
(440) 871-0090

Map and Direction



Nursing Home Profile

NameLutheran Home
Location2116 Dover Center Rd, Westlake, Ohio
Certified ByMedicare and Medicaid
No. of Certified Beds40
Average Residents per Day58.6
Medicare ID (CCN)365020
Legal Business NameLutheran Home
Ownership TypeNon Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Lutheran Home in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1619061199
MatchConfirmed listed in Medicare enrollment records
Organization NameLutheran Home
Doing Business AsLutheran Home at Concord Reserve
Address2116 Dover Center Road, Westlake, OH 44145
Phone Number440-871-0090

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Lutheran Home are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Lutheran Home give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Lutheran Home, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.373.86
Registered nurse (RN) hours per resident per day0.650.69
Licensed practical nurse (LPN) hours per resident per day1.540.86
Nurse aide hours per resident per day3.172.32
Total nurse staff hours per resident per day on the weekend5.083.42
RN hours per resident per day on the weekend0.420.48
Physical therapist hours per resident per day0.260.07
Total nursing staff turnover51.6%45.8%
Registered nurse turnover38.5%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in August, 2023, plus any complaint inspections), inspectors cited Lutheran Home for 7 health deficiencies (national average: 9.3). All 15 citations since 2018 are listed below.

DateDeficiencyHarm LevelStatus
Nov 24, 2025Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Dec 8, 2025
Aug 24, 2023Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 12, 2023
Aug 24, 2023Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 12, 2023
Aug 24, 2023Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 12, 2023
Aug 24, 2023Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Oct 12, 2023
Aug 24, 2023Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838, Administration, Standard inspection
Minimal harm potential, widespreadCorrected by Oct 12, 2023
Aug 24, 2023Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
F0868, Administration, Standard inspection
Minimal harm potential, widespreadCorrected by Oct 12, 2023
Jan 16, 2020Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by Feb 21, 2020
Nov 29, 2018Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jan 30, 2019
Nov 29, 2018Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019
Nov 29, 2018Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019
Nov 29, 2018Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019
Nov 29, 2018Provide safe, appropriate pain management for a resident who requires such services.
F0697, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019
Nov 29, 2018Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019
Nov 29, 2018Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2019

Quality of Resident Care:

These quality measures of Lutheran Home, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased12.2513.87
Percentage of long-stay residents who lose too much weight9.485.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.161.59
Percentage of long-stay residents who have depressive symptoms2.4812.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury4.583.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine99.882.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened20.0814.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication26.1719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine99.2679.75
Percentage of long-stay residents with pressure ulcers6.094.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence28.7519.01
Percentage of long-stay residents who received an antipsychotic medication5.7515.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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