Citadel of Northbrook, the in Northbrook, IL - Medicare and Medicaid Certified Nursing Home

Citadel of Northbrook, the is a medicare and medicaid certified nursing home in Northbrook, Illinois. It is located in Cook county at 3300 Milwaukee Ave., Northbrook, Illinois 60062. You can reach out to the office of Citadel of Northbrook, the via phone at (847) 795-9700. This skilled nursing facility has 158 federally certified beds with average occupancy rate of 84.62%. Its legal business name is Citadel of Northbrook LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Citadel Healthcare, a chain of 14 nursing homes.

Citadel of Northbrook, the (Medicare CCN 145982) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1999 (27 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

	Citadel of Northbrook, the
	3300 Milwaukee Ave., Northbrook, Illinois 60062
	(847) 795-9700

Map and Direction

Nursing Home Profile

Name	Citadel of Northbrook, the
Location	3300 Milwaukee Ave., Northbrook, Illinois
Certified By	Medicare and Medicaid
No. of Certified Beds	158
Occupancy Rate	84.62%
Medicare ID (CCN)	145982
Legal Business Name	Citadel of Northbrook LLC
Ownership Type	For Profit - Limited Liability Company
Chain	Citadel Healthcare (14 nursing homes)
Chain Average Overall Rating	3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Citadel of Northbrook, the in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1609353473
Match	Confirmed listed in Medicare enrollment records
Organization Name	Citadel of Northbrook LLC
Doing Business As	The Citadel of Northbrook
Address	3300 Milwaukee Ave, Northbrook, IL 60062
Phone Number	847-795-9700

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Citadel of Northbrook, the are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Citadel of Northbrook, the give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Citadel of Northbrook, the, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.55	3.86
Registered nurse (RN) hours per resident per day	0.75	0.69
Licensed practical nurse (LPN) hours per resident per day	0.73	0.86
Nurse aide hours per resident per day	2.07	2.32
Total nurse staff hours per resident per day on the weekend	3.24	3.42
RN hours per resident per day on the weekend	0.52	0.48
Physical therapist hours per resident per day	0.09	0.07
Total nursing staff turnover	32.4%	45.8%
Registered nurse turnover	26.9%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	2
Total Amount of Fines in Dollars	$25,126
Number of Payment Denials	0
Total Number of Penalties	2

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited Citadel of Northbrook, the for 6 health deficiencies (national average: 9.3). All 26 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Feb 21, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 28, 2025
Feb 21, 2025	Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 28, 2025
Feb 21, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 28, 2025
Feb 21, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 28, 2025
Feb 21, 2025	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Feb 28, 2025
Feb 21, 2025	Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency. F0575, Resident Rights, Standard inspection	Minimal harm potential, pattern	Corrected by Feb 28, 2025
May 17, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Corrected by May 28, 2024
Apr 11, 2024	Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection	Potential for harm, pattern	Corrected by Apr 25, 2024
Apr 11, 2024	Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Apr 25, 2024
Apr 11, 2024	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Apr 25, 2024
Jan 27, 2024	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Corrected by Feb 6, 2024
Aug 21, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Actual harm, isolated	Corrected by Sep 6, 2023
Jan 20, 2023	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection	Actual harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection	Actual harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Feb 9, 2023
Jan 20, 2023	Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Feb 9, 2023
Jan 20, 2023	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 9, 2023
Jan 20, 2023	Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care. F0710, Nursing and Physician Services, Standard inspection	Potential for harm, isolated	Corrected by Feb 9, 2023

Quality of Resident Care:

These quality measures of Citadel of Northbrook, the, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	8.46	13.87
Percentage of long-stay residents who lose too much weight	11.58	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.92	0.82
Percentage of long-stay residents with a urinary tract infection	0.48	1.59
Percentage of long-stay residents who have depressive symptoms	98.98	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	6.12	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	85.88	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	90.76	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	1.37	1.56
Percentage of long-stay residents whose ability to walk independently worsened	8.03	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	18.11	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	93.33	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	87.25	79.75
Percentage of long-stay residents with pressure ulcers	4.76	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	28.56	19.01
Percentage of long-stay residents who received an antipsychotic medication	25.98	15.38

Reviews and Comments

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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