| Symphony Maple Crest | |
| 4452 Squaw Prairie Road, Belvidere, Illinois 61008 | |
| (815) 547-6377 | |
| Name | Symphony Maple Crest |
|---|---|
| Location | 4452 Squaw Prairie Road, Belvidere, Illinois |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 86 |
| Occupancy Rate | 80% |
| Medicare ID (CCN) | 145990 |
| Legal Business Name | Symphony Maple Crest LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Symphony Care Network (7 nursing homes) |
| Chain Average Overall Rating | 1.7 out of 5 |
| NPI Number | 1427325778 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Symphony Maple Crest LLC |
| Doing Business As | Maple Crest Care Centre |
| Address | 4452 Squaw Prairie Rd, Belvidere, IL 61008 |
| Phone Number | 815-547-6377 |
| NPI Number | 1124945878 |
| Match | Possible same name, address or phone number |
| Organization Name | Sapphire at Maple Crest LLC |
| Address | 4452 Squaw Prairie Rd, Belvidere, IL 61008 |
| Phone Number | 815-547-6377 |
| NPI Number | 1649256876 |
| Match | Possible same name, address or phone number |
| Organization Name | Maple Crest Care Centre LLC |
| Address | 4452 Squaw Prairie Rd, Belvidere, IL 61008 |
| Phone Number | 815-547-6377 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.85 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.4 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.84 | 0.86 |
| Nurse aide hours per resident per day | 1.61 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.57 | 3.42 |
| RN hours per resident per day on the weekend | 0.35 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 53.4% | 45.8% |
| Registered nurse turnover | 55.6% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $409,524 |
| Number of Payment Denials | 2 |
| Total Number of Penalties | 7 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 8, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 9, 2026 |
| May 26, 2026 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Immediate jeopardy, pattern | Corrected by May 29, 2026 |
| Mar 26, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Apr 2, 2026 |
| Sep 25, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Actual harm, isolated | Corrected by Oct 3, 2025 |
| Sep 25, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Oct 4, 2025 |
| Sep 25, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, widespread | Corrected by Nov 15, 2025 |
| Sep 25, 2025 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Oct 6, 2025 |
| Sep 25, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 2, 2025 |
| Sep 25, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 3, 2025 |
| Sep 25, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 25, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 1, 2025 |
| Sep 25, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 15, 2025 |
| Sep 16, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Oct 1, 2025 |
| Mar 17, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Mar 24, 2025 |
| Nov 20, 2024 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection | Potential for harm, widespread | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 20, 2024 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Dec 11, 2024 |
| Nov 4, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Nov 22, 2024 |
| Oct 2, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, pattern | Corrected by Oct 14, 2024 |
| Jul 10, 2024 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 26, 2024 |
| Jul 10, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 26, 2024 |
| Jun 17, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jun 28, 2024 |
| Apr 22, 2024 | Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention. F0947, Nursing and Physician Services, Complaint inspection | Potential for harm, widespread | Corrected by May 10, 2024 |
| Apr 22, 2024 | Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia. F0744, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by May 10, 2024 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 3.77 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 15.43 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.75 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 15.35 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.87 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 83.91 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 59.55 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 2.54 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 9.92 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 26.38 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 80.7 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 43.02 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.26 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 26.29 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 15.57 | 15.38 |