Bluestone Health and Rehabilitation in Bluefield, WV

Bluestone Health and Rehabilitation is a medicare and medicaid certified nursing home in Bluefield, West Virginia. It is located in Mercer county at 1600 Bland Street, Bluefield, West Virginia 24701. You can reach out to the office of Bluestone Health and Rehabilitation via phone at (304) 327-2485. This skilled nursing facility has 60 federally certified beds with average occupancy rate of 96.67%. The nursing facility is a candidate for the "Special Focus Facility" program of CMS (nursing homes with a history of serious quality problems) and its legal business name is Maples SNF Operations LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Hill Valley Healthcare, a chain of 43 nursing homes.

Bluestone Health and Rehabilitation (Medicare CCN 515186) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2004 (22 years certified) and the last quality survey was conducted in April, 2026.

Contact Information

Bluestone Health and Rehabilitation
1600 Bland Street, Bluefield, West Virginia 24701
(304) 327-2485

Map and Direction



Nursing Home Profile

NameBluestone Health and Rehabilitation
Location1600 Bland Street, Bluefield, West Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds60
Occupancy Rate96.67%
Medicare ID (CCN)515186
Legal Business NameMaples SNF Operations LLC
Ownership TypeFor Profit - Limited Liability Company
ChainHill Valley Healthcare (43 nursing homes)
Chain Average Overall Rating1.8 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Bluestone Health and Rehabilitation in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1952009979
MatchConfirmed listed in Medicare enrollment records
Organization NameMaples SNF Operations LLC
Doing Business AsBluestone Health & Rehabilitation
Address1600 Bland St, Bluefield, WV 24701
Phone Number304-327-2485

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Bluestone Health and Rehabilitation are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Bluestone Health and Rehabilitation give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Bluestone Health and Rehabilitation, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day2.983.86
Registered nurse (RN) hours per resident per day0.510.69
Licensed practical nurse (LPN) hours per resident per day0.880.86
Nurse aide hours per resident per day1.592.32
Total nurse staff hours per resident per day on the weekend2.633.42
RN hours per resident per day on the weekend0.240.48
Physical therapist hours per resident per day0.10.07
Total nursing staff turnover35%45.8%
Registered nurse turnover50%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines2
Total Amount of Fines in Dollars$132,589
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2026, plus any complaint inspections), inspectors cited Bluestone Health and Rehabilitation for 33 health deficiencies (national average: 9.3). The 30 most recent of its 77 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jun 18, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 14, 2026
Apr 30, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Immediate jeopardy, patternCorrected by May 29, 2026
Apr 30, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Actual harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, widespreadCorrected by May 29, 2026
Apr 30, 2026Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection, Complaint inspection
Potential for harm, widespreadCorrected by May 29, 2026
Apr 30, 2026Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection
Potential for harm, widespreadCorrected by May 29, 2026
Apr 30, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, widespreadCorrected by Jul 14, 2026
Apr 30, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Jul 14, 2026
Apr 30, 2026Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by May 29, 2026
Apr 30, 2026Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jul 14, 2026
Apr 30, 2026Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
F0559, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Provide enough food/fluids to maintain a resident's health.
F0692, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 29, 2026
Apr 30, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Jul 14, 2026
Dec 17, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Dec 17, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Dec 17, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Dec 17, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Dec 17, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Jan 6, 2026
Dec 17, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2026

Quality of Resident Care:

These quality measures of Bluestone Health and Rehabilitation, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased10.1613.87
Percentage of long-stay residents who lose too much weight4.715.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.461.59
Percentage of long-stay residents who have depressive symptoms12.6312.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.43.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.5393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8082.04
Percentage of short-stay residents who newly received an antipsychotic medication2.91.56
Percentage of long-stay residents whose ability to walk independently worsened8.6514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication29.3519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.5595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine76.9279.75
Percentage of long-stay residents with pressure ulcers3.64.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence24.9419.01
Percentage of long-stay residents who received an antipsychotic medication17.2715.38

Reviews and Comments


Other Nursing Homes in Bluefield, WV

Mercer Healthcare Center
Location: 1275 Southview Drive, Bluefield, West Virginia 24701
Phone: (304) 325-5448    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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