| Complete Care at Meriden | |
| 845 Paddock Ave, Meriden, Connecticut 06450 | |
| (203) 238-2645 | |
| Name | Complete Care at Meriden |
|---|---|
| Location | 845 Paddock Ave, Meriden, Connecticut |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 115 |
| Occupancy Rate | 92.87% |
| Medicare ID (CCN) | 075192 |
| Legal Business Name | Complete Care at Meriden LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Complete Care (85 nursing homes) |
| Chain Average Overall Rating | 3.1 out of 5 |
| NPI Number | 1891462867 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Complete Care at Meriden LLC |
| Address | 845 Paddock Ave, Meriden, CT 06450 |
| Phone Number | 203-238-2645 |
| NPI Number | 1598946014 |
| Match | Possible same name, address or phone number |
| Organization Name | 845 Paddock Avenue Operations LLC |
| Doing Business As | Meriden Center |
| Address | 845 Paddock Ave, Meriden, CT 06450 |
| Phone Number | 203-238-2645 |
| NPI Number | 1609818236 |
| Match | Possible same name, address or phone number |
| Organization Name | Mabri Convalescent Center, Inc. |
| Doing Business As | Meriden Center |
| Address | 845 Paddock Ave, Meriden, CT 06450 |
| Phone Number | 203-238-2645 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.33 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.68 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.74 | 0.86 |
| Nurse aide hours per resident per day | 1.92 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.93 | 3.42 |
| RN hours per resident per day on the weekend | 0.45 | 0.48 |
| Physical therapist hours per resident per day | 0.05 | 0.07 |
| Total nursing staff turnover | 31.6% | 45.8% |
| Registered nurse turnover | 38.1% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $8,827 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 17, 2026 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Feb 17, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Mar 24, 2026 |
| Apr 8, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 21, 2025 |
| Oct 4, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Oct 4, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 15, 2024 |
| Apr 4, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by May 30, 2024 |
| Apr 4, 2024 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by May 30, 2024 |
| Apr 4, 2024 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Plan the resident's discharge to meet the resident's goals and needs. F0660, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 30, 2024 |
| Apr 4, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection, Complaint inspection | Minimal harm potential, pattern | Corrected by May 30, 2024 |
| Apr 4, 2024 | Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851, Administration, Standard inspection | Minimal harm potential, pattern | Corrected by May 30, 2024 |
| Apr 4, 2024 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868, Administration, Standard inspection | Minimal harm potential, pattern | Corrected by May 30, 2024 |
| Feb 22, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Mar 22, 2024 |
| Nov 17, 2021 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Dec 29, 2021 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 21.76 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 6.51 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.27 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 82.27 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.94 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 89.03 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 45.08 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.78 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 18.08 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 14.19 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 94.51 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 50 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.42 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 21.45 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 25.1 | 15.38 |
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