| Milford Center | |
| 700 Marvel Road, Milford, Delaware 19963 | |
| (302) 422-3303 | |
| Name | Milford Center |
|---|---|
| Location | 700 Marvel Road, Milford, Delaware |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 136 |
| Occupancy Rate | 65.66% |
| Medicare ID (CCN) | 085010 |
| Legal Business Name | 700 Marvel Road Operations LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Genesis Healthcare (184 nursing homes) |
| Chain Average Overall Rating | 2.4 out of 5 |
| NPI Number | 1790967446 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | 700 Marvel Road Operations LLC |
| Doing Business As | Milford Center |
| Address | 700 Marvel Rd, Milford, DE 19963 |
| Phone Number | 302-422-3303 |
| NPI Number | 1093661761 |
| Match | Possible same name, address or phone number |
| Organization Name | 700 Marvel Road Opco, LLC |
| Address | 700 Marvel Rd, Milford, DE 19963 |
| Phone Number | 323-928-9445 |
| NPI Number | 1619919990 |
| Match | Possible same name, address or phone number |
| Organization Name | Genesis Properties of Delaware Ltd |
| Doing Business As | Milford Center |
| Address | 700 Marvel Rd, Milford, DE 19963 |
| Phone Number | 302-422-3303 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.95 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.85 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.91 | 0.86 |
| Nurse aide hours per resident per day | 2.19 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.58 | 3.42 |
| RN hours per resident per day on the weekend | 0.47 | 0.48 |
| Physical therapist hours per resident per day | 0.05 | 0.07 |
| Total nursing staff turnover | 42% | 45.8% |
| Registered nurse turnover | 38.9% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 3 |
| Total Amount of Fines in Dollars | $176,862 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 9, 2026 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function. F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Mar 9, 2026 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Dec 3, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 19, 2026 |
| Dec 3, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 19, 2026 |
| Dec 3, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jan 19, 2026 |
| Nov 17, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Nov 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 5, 2025 |
| Jun 26, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Nov 25, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection, Complaint inspection | Actual harm, isolated | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, pattern | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Feb 11, 2025 |
| Nov 25, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Jan 9, 2025 |
| Nov 25, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection | Potential for harm, isolated | Corrected by Jan 9, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 14.23 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.45 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.4 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.31 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 8.22 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.12 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 90.03 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 84.84 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 26.52 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 8.16 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 92.86 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 60.87 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 4.73 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 22.13 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 18.15 | 15.38 |
Delaware Veterans Home Location: 100 Delaware Veterans Blvd, Milford, Delaware 19963 Phone: (302) 424-6000 |
Polaris Healthcare and Rehabilitation Center Location: 21 W Clarke Avenue, Milford, Delaware 19963 Phone: (302) 503-7650 |