Encore at Parkside in Newark, DE - Medicare and Medicaid Certified Nursing Home

Encore at Parkside is a medicare and medicaid certified nursing home in Newark, Delaware. It is located in New Castle county at 255 Possum Park Road, Newark, Delaware 19711. You can reach out to the office of Encore at Parkside via phone at (302) 366-0160. This skilled nursing facility has 110 federally certified beds with average occupancy rate of 83.55%. The nursing facility is a candidate for the "Special Focus Facility" program of CMS (nursing homes with a history of serious quality problems) and its legal business name is Legal Business Name Not Available and has the following ownership type - For Profit - Limited Liability Company.

Encore at Parkside (Medicare CCN 085021) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1982 (44 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

	Encore at Parkside
	255 Possum Park Road, Newark, Delaware 19711
	(302) 366-0160

Map and Direction

Nursing Home Profile

Name	Encore at Parkside
Location	255 Possum Park Road, Newark, Delaware
Certified By	Medicare and Medicaid
No. of Certified Beds	110
Occupancy Rate	83.55%
Medicare ID (CCN)	085021
Legal Business Name	Legal Business Name Not Available
Ownership Type	For Profit - Limited Liability Company

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Encore at Parkside in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1720635899
Match	Confirmed listed in Medicare enrollment records
Organization Name	Snh Del Tenant LLC
Doing Business As	Millcroft Living
Address	255 Possum Park Rd, Newark, DE 19711
Phone Number	302-366-0160

NPI Number	1891587119
Match	Possible same name, address or phone number
Organization Name	Encore at West Meadow LLC
Address	255 Possum Park Rd, Newark, DE 19711
Phone Number	646-285-5701

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Encore at Parkside are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Encore at Parkside give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Encore at Parkside, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.51	3.86
Registered nurse (RN) hours per resident per day	0.67	0.69
Licensed practical nurse (LPN) hours per resident per day	0.89	0.86
Nurse aide hours per resident per day	1.95	2.32
Total nurse staff hours per resident per day on the weekend	3.03	3.42
RN hours per resident per day on the weekend	0.44	0.48
Physical therapist hours per resident per day	0.1	0.07
Total nursing staff turnover	38.9%	45.8%
Registered nurse turnover	28.6%	42.9%
Number of administrators who have left the nursing home	2	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	4
Total Amount of Fines in Dollars	$56,814
Number of Payment Denials	0
Total Number of Penalties	4

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited Encore at Parkside for 28 health deficiencies (national average: 9.3). The 30 most recent of its 54 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
Jun 25, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Immediate jeopardy, isolated	Past non-compliance (already corrected)
Jan 12, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection	Immediate jeopardy, isolated	Past non-compliance (already corrected)
Jan 12, 2026	Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies. F0838, Administration, Standard inspection	Potential for harm, widespread	Corrected by Feb 26, 2026
Jan 12, 2026	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Feb 26, 2026
Jan 12, 2026	Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553, Resident Rights, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Implement a program that monitors antibiotic use. F0881, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program. F0944, Administration, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Provide training in compliance and ethics. F0946, Administration, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Provide behavior health training consistent with the requirements and as determined by a facility assessment. F0949, Administration, Standard inspection	Potential for harm, pattern	Corrected by Feb 26, 2026
Jan 12, 2026	Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice. F0561, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Provide medically-related social services to help each resident achieve the highest possible quality of life. F0745, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Provide or obtain dental services for each resident. F0791, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care. F0843, Administration, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel. F0844, Administration, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame. F0909, Environmental, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members. F0941, Administration, Standard inspection	Potential for harm, isolated	Corrected by Feb 26, 2026
Jan 12, 2026	Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility. F0837, Administration, Standard inspection	Minimal harm potential, widespread	Corrected by Feb 26, 2026
Oct 29, 2025	Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection	Actual harm, isolated	Past non-compliance (already corrected)
Oct 29, 2025	Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection	Potential for harm, pattern	Corrected by Nov 28, 2025
Oct 29, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection	Potential for harm, isolated	Corrected by Nov 28, 2025
Nov 26, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Jan 23, 2025
Nov 26, 2024	Allow resident to participate in the development and implementation of his or her person-centered plan of care. F0553, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Jan 23, 2025

Quality of Resident Care:

These quality measures of Encore at Parkside, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	10.91	13.87
Percentage of long-stay residents who lose too much weight	3.7	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	1.69	0.82
Percentage of long-stay residents with a urinary tract infection	1.85	1.59
Percentage of long-stay residents who have depressive symptoms	0	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	0.89	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	100	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	97.71	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	0.17	1.56
Percentage of long-stay residents whose ability to walk independently worsened	11.52	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	13.78	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	99.12	79.75
Percentage of long-stay residents with pressure ulcers	5.16	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	19.88	19.01
Percentage of long-stay residents who received an antipsychotic medication	6.17	15.38

Reviews and Comments

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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