Montello Care Center in Montello, WI

Montello Care Center is a medicare and medicaid certified nursing home in Montello, Wisconsin. It is located in Marquette county at 251 Forest Lane, Montello, Wisconsin 53949. You can reach out to the office of Montello Care Center via phone at (608) 297-2153. This skilled nursing facility has 50 federally certified beds with average occupancy rate of 64.2%. Its legal business name is Wisconsin Illinois Senior Housing Inc and has the following ownership type - Non Profit - Corporation. It is part of Wisconsin Illinois Senior Housing, Inc., a chain of 7 nursing homes.

Montello Care Center (Medicare CCN 525657) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2000 (26 years certified) and the last quality survey was conducted in December, 2025.

Contact Information

Montello Care Center
251 Forest Lane, Montello, Wisconsin 53949
(608) 297-2153

Map and Direction



Nursing Home Profile

NameMontello Care Center
Location251 Forest Lane, Montello, Wisconsin
Certified ByMedicare and Medicaid
No. of Certified Beds50
Occupancy Rate64.2%
Medicare ID (CCN)525657
Legal Business NameWisconsin Illinois Senior Housing Inc
Ownership TypeNon Profit - Corporation
ChainWisconsin Illinois Senior Housing, Inc. (7 nursing homes)
Chain Average Overall Rating1.7 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Montello Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1700884020
MatchConfirmed listed in Medicare enrollment records
Organization NameWisconsin Illinois Senior Housing Inc.
Doing Business AsMontello Care Center
Address251 Forest Ln, Montello, WI 53949
Phone Number608-297-2153

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Montello Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Montello Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Montello Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per dayNot available: CMS could not validate the staffing data3.86
Registered nurse (RN) hours per resident per dayNot available: CMS could not validate the staffing data0.69
Licensed practical nurse (LPN) hours per resident per dayNot available: CMS could not validate the staffing data0.86
Nurse aide hours per resident per dayNot available: CMS could not validate the staffing data2.32
Total nurse staff hours per resident per day on the weekendNot available: CMS could not validate the staffing data3.42
RN hours per resident per day on the weekendNot available: CMS could not validate the staffing data0.48
Physical therapist hours per resident per dayNot available: the staffing data did not meet CMS's criteria for this measure0.07
Total nursing staff turnover64%45.8%
Registered nurse turnover75%42.9%
Number of administrators who have left the nursing home20.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines2
Total Amount of Fines in Dollars$142,634
Number of Payment Denials0
Total Number of Penalties2

Health Inspections:

In its most recent inspection cycle (standard health inspection in December, 2025, plus any complaint inspections), inspectors cited Montello Care Center for 25 health deficiencies (national average: 9.3). The 30 most recent of its 68 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Jun 8, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 18, 2026
Jun 8, 2026Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jun 18, 2026
Jun 8, 2026Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Complaint inspection
Potential for harm, isolatedCorrected by Jul 1, 2026
May 11, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Jun 3, 2026
May 11, 2026Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by Jun 3, 2026
May 11, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 3, 2026
Dec 4, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Dec 29, 2025
Dec 4, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Dec 29, 2025
Dec 4, 2025Keep all essential equipment working safely.
F0908, Environmental, Standard inspection
Potential for harm, patternCorrected by Dec 29, 2025
Dec 4, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
F0688, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Ensure that residents are assessed for appropriateness for a feeding assistant program, receive services as per their plan of care, and feeding assistants are trained and supervised.
F0811, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Dec 4, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, isolatedCorrected by Dec 29, 2025
Oct 22, 2025Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
F0744, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Nov 10, 2025
Oct 22, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Nov 10, 2025
Oct 22, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Nov 10, 2025
Aug 1, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Aug 22, 2025
Jun 12, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Complaint inspection
Potential for harm, patternCorrected by Jul 10, 2025
Jun 12, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jun 12, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jun 12, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2025
Jun 12, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Jul 10, 2025

Quality of Resident Care:

These quality measures of Montello Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased14.0813.87
Percentage of long-stay residents who lose too much weight6.335.19
Percentage of long-stay residents with a catheter inserted and left in their bladder3.780.82
Percentage of long-stay residents with a urinary tract infection5.051.59
Percentage of long-stay residents who have depressive symptoms7.6912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine87.8893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine81.7782.04
Percentage of short-stay residents who newly received an antipsychotic medication2.531.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine96.1595.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine90.2479.75
Percentage of long-stay residents with pressure ulcers9.974.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence16.8119.01
Percentage of long-stay residents who received an antipsychotic medication14.7115.38

Reviews and Comments


Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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