Montello Manor in Lewiston, ME

Montello Manor is a medicare and medicaid certified nursing home in Lewiston, Maine. It is located in Androscoggin county at 540 College St, Lewiston, Maine 04240. You can reach out to the office of Montello Manor via phone at (207) 783-2039. This skilled nursing facility has 37 federally certified beds with average occupancy rate of 94.32%. Its legal business name is Rousseau Enterprises LLC and has the following ownership type - For Profit - Corporation.

Montello Manor (Medicare CCN 205006) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1971 (55 years certified) and the last quality survey was conducted in May, 2026.

Contact Information

Montello Manor
540 College St, Lewiston, Maine 04240
(207) 783-2039

Map and Direction



Nursing Home Profile

NameMontello Manor
Location540 College St, Lewiston, Maine
Certified ByMedicare and Medicaid
No. of Certified Beds37
Occupancy Rate94.32%
Medicare ID (CCN)205006
Legal Business NameRousseau Enterprises LLC
Ownership TypeFor Profit - Corporation

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Montello Manor in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1225022163
MatchConfirmed listed in Medicare enrollment records
Organization NameRousseau Enterprises LLC
Doing Business AsMontello Manor
Address540 College St, Lewiston, ME 04240
Phone Number207-783-2039

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Montello Manor are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Montello Manor give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Montello Manor, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.183.86
Registered nurse (RN) hours per resident per day0.750.69
Licensed practical nurse (LPN) hours per resident per day0.610.86
Nurse aide hours per resident per day2.832.32
Total nurse staff hours per resident per day on the weekend3.543.42
RN hours per resident per day on the weekend0.460.48
Physical therapist hours per resident per day0.110.07
Total nursing staff turnover51.9%45.8%
Registered nurse turnover62.5%42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$14,518
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2026, plus any complaint inspections), inspectors cited Montello Manor for 21 health deficiencies (national average: 9.3). The 30 most recent of its 49 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
May 8, 2026Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
F0925, Environmental, Standard inspection
Potential for harm, patternCorrected by Jun 5, 2026
May 8, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
F0582, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
F0605, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Dispose of garbage and refuse properly.
F0814, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jun 5, 2026
May 8, 2026Observe each nurse aide's job performance and give regular training.
F0730, Nursing and Physician Services, Standard inspection
Minimal harm potential, patternCorrected by Jun 5, 2026
Apr 21, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by May 22, 2026
Feb 20, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
F0726, Nursing and Physician Services, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Observe each nurse aide's job performance and give regular training.
F0730, Nursing and Physician Services, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2025
Feb 20, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Mar 28, 2025

Quality of Resident Care:

These quality measures of Montello Manor, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased13.3313.87
Percentage of long-stay residents who lose too much weight25.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.540.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms0.8512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury12.693.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine93.2893.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine58.4982.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened30.6514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication16.6719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine97.2295.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers3.84.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3219.01
Percentage of long-stay residents who received an antipsychotic medication015.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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