Mountain View Manor in Prescott, AZ

Mountain View Manor is a medicare and medicaid certified nursing home in Prescott, Arizona. It is located in Yavapai county at 1045 Sandretto Drive, Prescott, Arizona 86305. You can reach out to the office of Mountain View Manor via phone at (928) 778-4837. This skilled nursing facility has 116 federally certified beds with average occupancy rate of 41.72%. Its legal business name is Sandretto Hills Nursing Center 2 and has the following ownership type - For Profit - Individual. It is part of Circle B Enterprises, a chain of 36 nursing homes.

Mountain View Manor (Medicare CCN 035114) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1985 (41 years certified) and the last quality survey was conducted in February, 2025.

Contact Information

Mountain View Manor
1045 Sandretto Drive, Prescott, Arizona 86305
(928) 778-4837

Map and Direction



Nursing Home Profile

NameMountain View Manor
Location1045 Sandretto Drive, Prescott, Arizona
Certified ByMedicare and Medicaid
No. of Certified Beds116
Occupancy Rate41.72%
Medicare ID (CCN)035114
Legal Business NameSandretto Hills Nursing Center 2
Ownership TypeFor Profit - Individual
ChainCircle B Enterprises (36 nursing homes)
Chain Average Overall Rating2.5 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Mountain View Manor in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1235161233
MatchConfirmed listed in Medicare enrollment records
Organization NameSandretto Hills Nursing Center 2
Doing Business AsMountain View Manor
Address1045 Sandretto Dr, Prescott, AZ 86305
Phone Number928-778-4837

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Mountain View Manor are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Mountain View Manor give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Mountain View Manor, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.293.86
Registered nurse (RN) hours per resident per day0.260.69
Licensed practical nurse (LPN) hours per resident per day1.60.86
Nurse aide hours per resident per day2.432.32
Total nurse staff hours per resident per day on the weekend3.923.42
RN hours per resident per day on the weekend0.180.48
Physical therapist hours per resident per day0.10.07
Total nursing staff turnover51.4%45.8%
Registered nurse turnover57.1%42.9%
Number of administrators who have left the nursing home20.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in February, 2025, plus any complaint inspections), inspectors cited Mountain View Manor for 13 health deficiencies (national average: 9.3). The 30 most recent of its 46 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Jun 10, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 29, 2026
Apr 22, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 25, 2025
Apr 1, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 30, 2025
Apr 1, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 30, 2025
Apr 1, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 30, 2025
Apr 1, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 30, 2025
Feb 28, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Apr 12, 2025
Feb 28, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Apr 12, 2025
Feb 28, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Apr 12, 2025
Feb 28, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
F0646, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 28, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 12, 2025
Feb 22, 2023Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, widespreadCorrected by May 15, 2023
Feb 22, 2023PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Provide appropriate pressure ulcer care and prevent new ulcers from developing.
F0686, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Ensure that the resident and his/her doctor meet face-to-face at all required visits.
F0712, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Have a plan that describes the process for conducting QAPI and QAA activities.
F0865, Administration, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
F0943, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by May 15, 2023
Feb 22, 2023Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2023
Feb 22, 2023Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
F0573, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 15, 2023

Quality of Resident Care:

These quality measures of Mountain View Manor, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased31.2513.87
Percentage of long-stay residents who lose too much weight6.095.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.150.82
Percentage of long-stay residents with a urinary tract infection1.211.59
Percentage of long-stay residents who have depressive symptoms7.7412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury0.613.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine95.7693.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine62.6582.04
Percentage of short-stay residents who newly received an antipsychotic medication2.611.56
Percentage of long-stay residents whose ability to walk independently worsened30.8214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication2019.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine85.9695.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine62.8179.75
Percentage of long-stay residents with pressure ulcers5.174.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.4919.01
Percentage of long-stay residents who received an antipsychotic medication25.3215.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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