| New Hope Manor | |
| 1623 W New Hope Dr, Cedar Park, Texas 78613 | |
| (512) 259-3999 | |
| Name | New Hope Manor |
|---|---|
| Location | 1623 W New Hope Dr, Cedar Park, Texas |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 114 |
| Occupancy Rate | 81.4% |
| Medicare ID (CCN) | 675943 |
| Legal Business Name | Coryell County Memorial Hospital Authority |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Caring Healthcare Group (14 nursing homes) |
| Chain Average Overall Rating | 3 out of 5 |
| NPI Number | 1861932675 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Coryell County Memorial Hospital Authority |
| Doing Business As | New Hope Manor |
| Address | 1623 W New Hope Dr, Cedar Park, TX 78613 |
| Phone Number | 512-259-3999 |
| NPI Number | 1437244969 |
| Match | Possible same name, address or phone number |
| Organization Name | New Hope Manor, Inc. |
| Doing Business As | New Hope Manor, Inc. |
| Address | 1623 W New Hope Dr, Cedar Park, TX 78613 |
| Phone Number | 512-259-3999 |
| NPI Number | 1447507082 |
| Match | Possible same name, address or phone number |
| Organization Name | New Hope SNF LLC |
| Doing Business As | New Hope Manor |
| Address | 1623 W New Hope Dr, Cedar Park, TX 78613 |
| Phone Number | 512-259-3999 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.31 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.33 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.94 | 0.86 |
| Nurse aide hours per resident per day | 2.04 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.87 | 3.42 |
| RN hours per resident per day on the weekend | 0.35 | 0.48 |
| Physical therapist hours per resident per day | 0.02 | 0.07 |
| Total nursing staff turnover | 41.3% | 45.8% |
| Registered nurse turnover | 37.5% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $21,648 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 2 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 18, 2026 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Mar 19, 2026 |
| Mar 18, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Mar 19, 2026 |
| Mar 18, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Mar 19, 2026 |
| Dec 10, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Aug 13, 2025 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Aug 15, 2025 |
| Jan 29, 2025 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jan 30, 2025 |
| Jan 29, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jan 30, 2025 |
| Oct 14, 2024 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Oct 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Past non-compliance (already corrected) |
| Jan 25, 2024 | Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Corrected by Jan 26, 2024 |
| Jan 25, 2024 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Past non-compliance (already corrected) |
| Dec 14, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Dec 15, 2023 |
| Dec 14, 2023 | Assure that each resident’s assessment is updated at least once every 3 months. F0638, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Dec 14, 2023 | Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed. F0644, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Dec 14, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Dec 14, 2023 | Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 18.88 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 0.78 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.4 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 99.66 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.08 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.29 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.37 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 8.52 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 10.23 | 15.38 |
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