| Norterre | |
| 2555 Norterre Circle, Liberty, Missouri 64068 | |
| (816) 479-4793 | |
| Name | Norterre |
|---|---|
| Location | 2555 Norterre Circle, Liberty, Missouri |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 60 |
| Occupancy Rate | 92.17% |
| Medicare ID (CCN) | 265867 |
| Legal Business Name | Lhlc Operations LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Tutera Senior Living & Health Care (25 nursing homes) |
| Chain Average Overall Rating | 2 out of 5 |
| NPI Number | 1598288755 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Lhlc Operations, LLC |
| Doing Business As | Norterre |
| Address | 2555 Norterre Cir, Liberty, MO 64068 |
| Phone Number | 816-479-4793 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.95 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.56 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.75 | 0.86 |
| Nurse aide hours per resident per day | 2.64 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 4.3 | 3.42 |
| RN hours per resident per day on the weekend | 0.25 | 0.48 |
| Physical therapist hours per resident per day | 0.1 | 0.07 |
| Total nursing staff turnover | 55.8% | 45.8% |
| Registered nurse turnover | 75% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 20, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 17, 2025 |
| Jan 16, 2025 | Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death. F0569, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Provide enough food/fluids to maintain a resident's health. F0692, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Provide at least one room set aside to use as a resident dining room and for activities, that is a good size, with good lighting, air flow and furniture. F0920, Environmental, Standard inspection | Potential for harm, pattern | Corrected by Feb 20, 2025 |
| Jan 16, 2025 | Ensure the activities program is directed by a qualified professional. F0680, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Feb 20, 2025 |
| Aug 23, 2019 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive. F0578, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2019 |
| Aug 23, 2019 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Oct 4, 2019 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 2.38 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 2.33 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.32 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.32 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.56 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 88.46 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 61.79 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.86 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | Not Available | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 11.11 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 82.26 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.16 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 15.46 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 31.58 | 15.38 |
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