Northern Lights Hcc in Washburn, WI - Medicare and Medicaid Certified Nursing Home

Northern Lights Hcc is a medicare and medicaid certified nursing home in Washburn, Wisconsin. It is located in Bayfield county at 706 Bratley Dr, Washburn, Wisconsin 54891. You can reach out to the office of Northern Lights Hcc via phone at (715) 373-5621. This skilled nursing facility has 50 federally certified beds with average occupancy rate of 89.4%. Its legal business name is Northern Lights Services, Inc. and has the following ownership type - Non Profit - Corporation. It is part of Health Dimensions Group, a chain of 10 nursing homes.

Northern Lights Hcc (Medicare CCN 525567) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1995 (31 years certified) and the last quality survey was conducted in July, 2025.

Contact Information

	Northern Lights Hcc
	706 Bratley Dr, Washburn, Wisconsin 54891
	(715) 373-5621

Map and Direction

Nursing Home Profile

Name	Northern Lights Hcc
Location	706 Bratley Dr, Washburn, Wisconsin
Certified By	Medicare and Medicaid
No. of Certified Beds	50
Occupancy Rate	89.4%
Medicare ID (CCN)	525567
Legal Business Name	Northern Lights Services, Inc.
Ownership Type	Non Profit - Corporation
Chain	Health Dimensions Group (10 nursing homes)
Chain Average Overall Rating	3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Northern Lights Hcc in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1336198191
Match	Confirmed listed in Medicare enrollment records
Organization Name	Northern Lights Services, Inc.
Doing Business As	Northern Lights Health Care Center
Address	706 Bratley Dr, Washburn, WI 54891
Phone Number	715-373-5621

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Northern Lights Hcc are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Northern Lights Hcc give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Northern Lights Hcc, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.71	3.86
Registered nurse (RN) hours per resident per day	0.82	0.69
Licensed practical nurse (LPN) hours per resident per day	0.44	0.86
Nurse aide hours per resident per day	2.46	2.32
Total nurse staff hours per resident per day on the weekend	3.48	3.42
RN hours per resident per day on the weekend	0.58	0.48
Physical therapist hours per resident per day	0.11	0.07
Total nursing staff turnover	50%	45.8%
Registered nurse turnover	42.9%	42.9%
Number of administrators who have left the nursing home	1	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	1
Total Amount of Fines in Dollars	$10,364
Number of Payment Denials	0
Total Number of Penalties	1

Health Inspections:

In its most recent inspection cycle (standard health inspection in July, 2025, plus any complaint inspections), inspectors cited Northern Lights Hcc for 16 health deficiencies (national average: 9.3). The 30 most recent of its 35 citations since 2023 are listed below.

Date	Deficiency	Harm Level	Status
May 11, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Past non-compliance (already corrected)
May 11, 2026	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by May 27, 2026
Nov 12, 2025	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection	Actual harm, isolated	Corrected by Dec 10, 2025
Nov 12, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Dec 10, 2025
Nov 12, 2025	Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Dec 10, 2025
Nov 12, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Potential for harm, isolated	Corrected by Dec 10, 2025
Jul 30, 2025	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Aug 25, 2025
Jul 30, 2025	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Aug 25, 2025
Jul 30, 2025	Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection	Potential for harm, pattern	Corrected by Aug 25, 2025
Jul 30, 2025	Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube. F0693, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Aug 25, 2025
Jul 30, 2025	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection	Minimal harm potential, widespread	Corrected by Aug 25, 2025
Jan 29, 2025	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection	Immediate jeopardy, isolated	Corrected by Feb 12, 2025
May 22, 2024	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Jun 17, 2024
May 22, 2024	Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data. F0851, Administration, Standard inspection	Potential for harm, widespread	Past non-compliance (already corrected)
May 22, 2024	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, pattern	Corrected by Jun 17, 2024
May 22, 2024	Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection	Potential for harm, pattern	Corrected by Jun 17, 2024
May 22, 2024	Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 22, 2024	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 22, 2024	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 22, 2024	Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 22, 2024	Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 22, 2024	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by Jun 17, 2024
May 10, 2023	Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Standard inspection	Potential for harm, pattern	Corrected by Jun 9, 2023
May 10, 2023	Develop and implement policies and procedures for flu and pneumonia vaccinations. F0883, Infection Control, Standard inspection	Potential for harm, pattern	Corrected by Jun 9, 2023
May 10, 2023	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection	Potential for harm, isolated	Corrected by Jun 9, 2023

Quality of Resident Care:

These quality measures of Northern Lights Hcc, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	13.33	13.87
Percentage of long-stay residents who lose too much weight	10.69	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	1.27	0.82
Percentage of long-stay residents with a urinary tract infection	3.31	1.59
Percentage of long-stay residents who have depressive symptoms	5.96	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	3.13	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	100	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	91.14	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	4.04	1.56
Percentage of long-stay residents whose ability to walk independently worsened	18.93	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	34.04	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	89.58	79.75
Percentage of long-stay residents with pressure ulcers	4.69	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	29.13	19.01
Percentage of long-stay residents who received an antipsychotic medication	16.81	15.38

Reviews and Comments

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

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