Northern Regional Hospital in Mount Airy, NC

Northern Regional Hospital is a medicare and medicaid certified nursing home in Mount Airy, North Carolina. It is located in Surry county at 830 Rockford Street, Mount Airy, North Carolina 27030. You can reach out to the office of Northern Regional Hospital via phone at (336) 719-7000. This skilled nursing facility has 33 federally certified beds with average occupancy rate of 93.94%. Its legal business name is Northern Hospital of Surry County and has the following ownership type - Government - Hospital District.

Northern Regional Hospital (Medicare CCN 345278) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1988 (38 years certified) and the last quality survey was conducted in March, 2025.

Contact Information

Northern Regional Hospital
830 Rockford Street, Mount Airy, North Carolina 27030
(336) 719-7000

Map and Direction



Nursing Home Profile

NameNorthern Regional Hospital
Location830 Rockford Street, Mount Airy, North Carolina
Certified ByMedicare and Medicaid
No. of Certified Beds33
Occupancy Rate93.94%
Medicare ID (CCN)345278
Legal Business NameNorthern Hospital of Surry County
Ownership TypeGovernment - Hospital District

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Northern Regional Hospital in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1932107547
MatchConfirmed listed in Medicare enrollment records
Organization NameNorthern Hospital District of Surry County
Doing Business AsNorthern Skilled Nursing Center
Address830 Rockford St, Mount Airy, NC 27030
Phone Number336-719-7000

NPI Number1144133091
MatchPossible same name, address or phone number
Organization NameNovant Health Northern Regional Medical Center, LLC
Doing Business AsNovant Health Northern Regional Medical Center-snf
Address830 Rockford St, Mount Airy, NC 27030
Phone Number336-783-8374

NPI Number1750298030
MatchPossible same name, address or phone number
Organization NameNovant Health Northern Regional Medical Center, LLC
Doing Business AsNovant Health Northern Regional Medical Center-snf
Address830 Rockford St, Mount Airy, NC 27030
Phone Number336-277-8757

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Northern Regional Hospital are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Northern Regional Hospital give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Northern Regional Hospital, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day4.793.86
Registered nurse (RN) hours per resident per day1.720.69
Licensed practical nurse (LPN) hours per resident per day0.30.86
Nurse aide hours per resident per day2.772.32
Total nurse staff hours per resident per day on the weekend3.853.42
RN hours per resident per day on the weekend1.220.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover18.4%45.8%
Registered nurse turnover23.1%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2025, plus any complaint inspections), inspectors cited Northern Regional Hospital for 1 health deficiencies (national average: 9.3). All 1 citations since 2025 are listed below.

DateDeficiencyHarm LevelStatus
Mar 28, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 17, 2025

Quality of Resident Care:

These quality measures of Northern Regional Hospital, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.4913.87
Percentage of long-stay residents who lose too much weight10.265.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.530.82
Percentage of long-stay residents with a urinary tract infection6.931.59
Percentage of long-stay residents who have depressive symptoms412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.813.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.193.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine85.9682.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened10.9214.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication31.7119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine92.8679.75
Percentage of long-stay residents with pressure ulcers7.764.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence19.8919.01
Percentage of long-stay residents who received an antipsychotic medication7.0415.38

Reviews and Comments


Other Nursing Homes in Mount Airy, NC

Central Continuing Care
Location: 1287 Newsome Street, Mount Airy, North Carolina 27030
Phone: (336) 786-2133    
Surry Community Health Center by Harborview
Location: 542 Allred Mill Road, Mount Airy, North Carolina 27030
Phone: (336) 789-5076    

Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

Medicare Care Compare

Medicare's Care Compare (which replaced Nursing Home Compare in 2020) lets you compare nursing homes. It covers the star ratings, health inspections, staffing and quality of care of the nearly 15,000 nursing homes that take part in Medicare or Medicaid.

Note: Nursing homes that are not Medicare or Medicaid certified are not on Care Compare; they can be licensed by the state.

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Medicare Assignment: Assignment means that your doctor, provider, or supplier agrees (or is required by law) to accept the Medicare-approved amount as full payment for covered services. Most doctors, providers, and suppliers accept assignment, but you should always check to make sure. Participating providers have signed an agreement to accept assignment for all Medicare-covered services.

NPI Number: The National Provider Identifier (NPI) is a unique identification number for covered health care providers. The NPI must be used in lieu of legacy provider identifiers in the HIPAA standards transactions. Covered health care providers and all health plans and health care clearinghouses must use the NPIs in the administrative and financial transactions adopted under HIPAA (Health Insurance Portability and Accountability Act).

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