| Northgate Postacute Care | |
| 40 Professional Center Parkway, San Rafael, California 94903 | |
| (415) 479-1230 | |
| Name | Northgate Postacute Care |
|---|---|
| Location | 40 Professional Center Parkway, San Rafael, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 52 |
| Occupancy Rate | 91.92% |
| Medicare ID (CCN) | 056430 |
| Legal Business Name | Northgate Postacute Care |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Rmg Capital Partners (9 nursing homes) |
| Chain Average Overall Rating | 2.6 out of 5 |
| NPI Number | 1689053274 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Northgate Postacute Care |
| Address | 40 Professional Center Parkway, San Rafael, CA 94903 |
| Phone Number | 415-479-1230 |
| NPI Number | 1205828373 |
| Match | Possible same name, address or phone number |
| Organization Name | Northgate Care Center, Inc. |
| Address | 40 Professional Parkway, San Rafael, CA 94903 |
| Phone Number | 415-479-1230 |
| NPI Number | 1639506371 |
| Match | Possible same name, address or phone number |
| Organization Name | San Rafael Care Center, Inc. |
| Doing Business As | San Rafael Care Center |
| Address | 40 Professional Center Pkwy, San Rafael, CA 94903 |
| Phone Number | 415-479-1230 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.07 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.21 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.17 | 0.86 |
| Nurse aide hours per resident per day | 2.7 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.82 | 3.42 |
| RN hours per resident per day on the weekend | 0.17 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 45.5% | 45.8% |
| Registered nurse turnover | 80% | 42.9% |
| Number of administrators who have left the nursing home | Not available: no valid staffing data was submitted | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 5 |
| Total Amount of Fines in Dollars | $112,869 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 5 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 18, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Jun 29, 2026 |
| Jun 11, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jun 12, 2026 |
| Jan 7, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by Jan 8, 2026 |
| Jan 7, 2026 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 8, 2026 |
| Aug 21, 2025 | Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis. F0727, Nursing and Physician Services, Standard inspection | Potential for harm, widespread | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Observe each nurse aide's job performance and give regular training. F0730, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services. F0849, Administration, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Keep all essential equipment working safely. F0908, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Aug 21, 2025 | Put firmly secured handrails on each side of hallways. F0924, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Sep 16, 2025 |
| Mar 28, 2025 | Give residents a notice of rights, rules, services and charges. F0572, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 2, 2025 |
| Mar 28, 2025 | Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide. F0620, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 2, 2025 |
| Mar 6, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 8, 2025 |
| Mar 3, 2025 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Mar 7, 2025 |
| Jan 9, 2025 | Have the Quality Assessment and Assurance group have the required members and meet at least quarterly F0868, Administration, Complaint inspection | Potential for harm, pattern | Corrected by Jan 15, 2025 |
| Dec 3, 2024 | Make sure there is a pest control program to prevent/deal with mice, insects, or other pests. F0925, Environmental, Complaint inspection | Potential for harm, widespread | Corrected by Dec 18, 2024 |
| Jun 19, 2024 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 5, 2024 |
| Jun 19, 2024 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jul 5, 2024 |
| Dec 14, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Dec 14, 2023 | Ensure that the resident and his/her doctor meet face-to-face at all required visits. F0712, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Dec 15, 2023 |
| Sep 29, 2023 | Plan the resident's discharge to meet the resident's goals and needs. F0660, Resident Assessment and Care Planning, Complaint inspection | Actual harm, pattern | Corrected by Nov 24, 2023 |
| Sep 29, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Oct 27, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.59 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 10.56 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.51 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.7 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.83 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.17 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 5.67 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 11.76 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.87 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 2.39 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 16.08 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 29.79 | 15.38 |
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