North Pointe Care Center in Sacramento, CA

North Pointe Care Center is a medicare and medicaid certified nursing home in Sacramento, California. It is located in Sacramento county at 500 Jessie Avenue, Sacramento, California 95838. You can reach out to the office of North Pointe Care Center via phone at (916) 922-7177. This skilled nursing facility has 161 federally certified beds with average occupancy rate of 96.34%. Its legal business name is North Sacramento Healthcare, LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Pacs Group, a chain of 274 nursing homes.

North Pointe Care Center (Medicare CCN 555400) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1990 (36 years certified) and the last quality survey was conducted in January, 2026.

Contact Information

North Pointe Care Center
500 Jessie Avenue, Sacramento, California 95838
(916) 922-7177

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Nursing Home Profile

NameNorth Pointe Care Center
Location500 Jessie Avenue, Sacramento, California
Certified ByMedicare and Medicaid
No. of Certified Beds161
Occupancy Rate96.34%
Medicare ID (CCN)555400
Legal Business NameNorth Sacramento Healthcare, LLC
Ownership TypeFor Profit - Limited Liability Company
ChainPacs Group (274 nursing homes)
Chain Average Overall Rating2.9 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with North Pointe Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1356075808
MatchConfirmed listed in Medicare enrollment records
Organization NameNorth Sacramento Healthcare, LLC
Doing Business AsNorth Pointe Care Center
Address500 Jessie Ave, Sacramento, CA 95838
Phone Number916-922-7177

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for North Pointe Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care North Pointe Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of North Pointe Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.693.86
Registered nurse (RN) hours per resident per day0.540.69
Licensed practical nurse (LPN) hours per resident per day0.640.86
Nurse aide hours per resident per day2.52.32
Total nurse staff hours per resident per day on the weekend3.483.42
RN hours per resident per day on the weekend0.440.48
Physical therapist hours per resident per day0.050.07
Total nursing staff turnover37.7%45.8%
Registered nurse turnover40%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines1
Total Amount of Fines in Dollars$24,115
Number of Payment Denials2
Total Number of Penalties3

Health Inspections:

In its most recent inspection cycle (standard health inspection in January, 2026, plus any complaint inspections), inspectors cited North Pointe Care Center for 22 health deficiencies (national average: 9.3). The 30 most recent of its 69 citations since 2021 are listed below.

DateDeficiencyHarm LevelStatus
Jun 11, 2026Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jun 30, 2026
Mar 27, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 4, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 20, 2026
Jan 9, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Actual harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jan 28, 2026
Jan 9, 2026Provide care or services that was trauma informed and/or culturally competent.
F0699, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jan 28, 2026
Jan 9, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jan 28, 2026
Jan 9, 2026Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
F0808, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, isolatedCorrected by Jan 28, 2026
Jan 9, 2026Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
F0911, Environmental, Standard inspection
Minimal harm potential, patternPlan of correction
Jan 9, 2026Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
F0912, Environmental, Standard inspection
Minimal harm potential, patternPlan of correction
Sep 26, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedCorrected by Oct 28, 2025
Jul 29, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Aug 6, 2025
Jan 2, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jan 17, 2025
Sep 13, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024
Sep 13, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
F0578, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024
Sep 13, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024
Sep 13, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
F0755, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024
Sep 13, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024
Sep 13, 2024Ensure medication error rates are not 5 percent or greater.
F0759, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Oct 1, 2024

Quality of Resident Care:

These quality measures of North Pointe Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased4.2813.87
Percentage of long-stay residents who lose too much weight1.15.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.160.82
Percentage of long-stay residents with a urinary tract infection01.59
Percentage of long-stay residents who have depressive symptoms12.512.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury23.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medication16.131.56
Percentage of long-stay residents whose ability to walk independently worsened3.6114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication3.819.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10079.75
Percentage of long-stay residents with pressure ulcers1.224.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.6219.01
Percentage of long-stay residents who received an antipsychotic medication22.0515.38

Reviews and Comments


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