| Orchard Rehabilitation & Nursing Center | |
| 600 Bates Road, Medina, New York 14103 | |
| (585) 798-4100 | |
| Name | Orchard Rehabilitation & Nursing Center |
|---|---|
| Location | 600 Bates Road, Medina, New York |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 160 |
| Occupancy Rate | 93.94% |
| Medicare ID (CCN) | 335397 |
| Legal Business Name | Orrnc Operating LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Personal Healthcare Management (21 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1730674730 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Orrnc Operating LLC |
| Doing Business As | Orchard Rehabilitation & Nursing Center |
| Address | 600 Bates Rd, Medina, NY 14103 |
| Phone Number | 585-798-4100 |
| NPI Number | 1134116858 |
| Match | Possible same name, address or phone number |
| Organization Name | Orchard Manor Inc. |
| Address | 600 Bates Rd, Medina, NY 14103 |
| Phone Number | 585-798-4100 |
| NPI Number | 1922344324 |
| Match | Possible same name, address or phone number |
| Organization Name | Omop LLC |
| Doing Business As | Orchard Manor Rehabilitation and Nursing Center |
| Address | 600 Bates Rd, Medina, NY 14103 |
| Phone Number | 585-798-4100 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.15 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.52 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.54 | 0.86 |
| Nurse aide hours per resident per day | 2.09 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.5 | 3.42 |
| RN hours per resident per day on the weekend | 0.3 | 0.48 |
| Physical therapist hours per resident per day | 0.08 | 0.07 |
| Total nursing staff turnover | 53.8% | 45.8% |
| Registered nurse turnover | 26.3% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Sep 2, 2025 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Complaint inspection | Potential for harm, widespread | Corrected by Oct 28, 2025 |
| Sep 2, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Complaint inspection | Potential for harm, pattern | Corrected by Oct 28, 2025 |
| Apr 16, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| Apr 16, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2024 |
| Apr 16, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2024 |
| Apr 16, 2024 | Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training. F0728, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2024 |
| Apr 16, 2024 | Provide a neutral and fair arbitration process and agree to arbitrator and venue. F0848, Administration, Standard inspection | Minimal harm potential, pattern | Corrected by Jun 6, 2024 |
| Apr 25, 2022 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 15, 2022 |
| Apr 25, 2022 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 15, 2022 |
| Jun 21, 2019 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures. F0756, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Assist a resident in gaining access to vision and hearing services. F0685, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 9, 2019 |
| Jun 21, 2019 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 9, 2019 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 18.27 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 7.1 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.63 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.78 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.72 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 61.19 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 23.22 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 3.72 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 15.6 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.05 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 94.44 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 56.25 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.94 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 30.18 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 12.73 | 15.38 |