Parham Health Care & Rehab Center in Richmond, VA

Parham Health Care & Rehab Center is a medicare and medicaid certified nursing home in Richmond, Virginia. It is located in Henrico county at 2400 E Parham Road, Richmond, Virginia 23228. You can reach out to the office of Parham Health Care & Rehab Center via phone at (804) 264-9185. This skilled nursing facility has 180 federally certified beds with average occupancy rate of 87%. The nursing facility is a candidate for the "Special Focus Facility" program of CMS (nursing homes with a history of serious quality problems) and its legal business name is Parham Care Center LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Lifeworks Rehab, a chain of 64 nursing homes.

Parham Health Care & Rehab Center (Medicare CCN 495097) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1979 (47 years certified) and the last quality survey was conducted in April, 2025.

Contact Information

Parham Health Care & Rehab Center
2400 E Parham Road, Richmond, Virginia 23228
(804) 264-9185

Map and Direction



Nursing Home Profile

NameParham Health Care & Rehab Center
Location2400 E Parham Road, Richmond, Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds180
Occupancy Rate87%
Medicare ID (CCN)495097
Legal Business NameParham Care Center LLC
Ownership TypeFor Profit - Limited Liability Company
ChainLifeworks Rehab (64 nursing homes)
Chain Average Overall Rating2.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Parham Health Care & Rehab Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1063086221
MatchConfirmed listed in Medicare enrollment records
Organization NameParham Care Center LLC
Doing Business AsParham Healthcare & Rehabilitation Center
Address2400 E Parham Rd, Richmond, VA 23228
Phone Number804-264-9185

NPI Number1215868930
MatchPossible same name, address or phone number
Organization NameBridgewater Post Acute LLC
Address2400 E Parham Rd, Henrico, VA 23228
Phone Number804-264-9185

NPI Number1598777898
MatchPossible same name, address or phone number
Organization NameMedical Facilities of America V & XV
Doing Business AsParham Healthcare & Rehabilitation Center
Address2400 E Parham Rd, Richmond, VA 23228
Phone Number804-264-9185

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Parham Health Care & Rehab Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Parham Health Care & Rehab Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Parham Health Care & Rehab Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day2.933.86
Registered nurse (RN) hours per resident per day0.340.69
Licensed practical nurse (LPN) hours per resident per day1.020.86
Nurse aide hours per resident per day1.572.32
Total nurse staff hours per resident per day on the weekend2.513.42
RN hours per resident per day on the weekend0.160.48
Physical therapist hours per resident per day0.080.07
Total nursing staff turnover62.2%45.8%
Registered nurse turnover50%42.9%
Number of administrators who have left the nursing home20.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)Yes
Number of Fines2
Total Amount of Fines in Dollars$266,181
Number of Payment Denials1
Total Number of Penalties3

Health Inspections:

In its most recent inspection cycle (standard health inspection in April, 2025, plus any complaint inspections), inspectors cited Parham Health Care & Rehab Center for 89 health deficiencies (national average: 9.3). The 30 most recent of its 126 citations since 2018 are listed below.

DateDeficiencyHarm LevelStatus
Mar 19, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedCorrected by Mar 30, 2026
Mar 19, 2026Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, patternCorrected by Apr 29, 2026
Feb 13, 2026Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Complaint inspection
Actual harm, isolatedCorrected by Mar 30, 2026
Feb 13, 2026Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Feb 13, 2026Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, patternCorrected by Apr 29, 2026
Feb 13, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Feb 13, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Feb 13, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Feb 13, 2026Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Feb 13, 2026Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Feb 13, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Dec 17, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Immediate jeopardy, patternCorrected by Jan 27, 2026
Dec 17, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, patternCorrected by Mar 30, 2026
Dec 17, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Complaint inspection
Actual harm, isolatedCorrected by Mar 30, 2026
Dec 17, 2025Hire a qualified full-time social worker in a facility with more than 120 beds.
F0850, Administration, Complaint inspection
Potential for harm, widespreadCorrected by Jan 27, 2026
Dec 17, 2025Have a plan that describes the process for conducting QAPI and QAA activities.
F0865, Administration, Complaint inspection
Potential for harm, widespreadCorrected by Jan 27, 2026
Dec 17, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, patternCorrected by Jan 27, 2026
Dec 17, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Complaint inspection
Potential for harm, patternCorrected by Apr 29, 2026
Dec 17, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Complaint inspection
Potential for harm, patternCorrected by Mar 30, 2026
Dec 17, 2025Allow residents to self-administer drugs if determined clinically appropriate.
F0554, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jan 27, 2026
Dec 17, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Dec 17, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Dec 17, 2025Protect each resident from the wrongful use of the resident's belongings or money.
F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Mar 30, 2026
Dec 17, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jan 27, 2026

Quality of Resident Care:

These quality measures of Parham Health Care & Rehab Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased6.2113.87
Percentage of long-stay residents who lose too much weight5.825.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.130.82
Percentage of long-stay residents with a urinary tract infection0.871.59
Percentage of long-stay residents who have depressive symptoms77.3212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury3.993.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.4393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine35.3682.04
Percentage of short-stay residents who newly received an antipsychotic medication3.471.56
Percentage of long-stay residents whose ability to walk independently worsened7.9714.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication16.6119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine93.2295.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine41.7879.75
Percentage of long-stay residents with pressure ulcers7.474.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.2519.01
Percentage of long-stay residents who received an antipsychotic medication23.6515.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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