| Parham Health Care & Rehab Center | |
| 2400 E Parham Road, Richmond, Virginia 23228 | |
| (804) 264-9185 | |
| Name | Parham Health Care & Rehab Center |
|---|---|
| Location | 2400 E Parham Road, Richmond, Virginia |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 180 |
| Occupancy Rate | 87% |
| Medicare ID (CCN) | 495097 |
| Legal Business Name | Parham Care Center LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Lifeworks Rehab (64 nursing homes) |
| Chain Average Overall Rating | 2.1 out of 5 |
| NPI Number | 1063086221 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Parham Care Center LLC |
| Doing Business As | Parham Healthcare & Rehabilitation Center |
| Address | 2400 E Parham Rd, Richmond, VA 23228 |
| Phone Number | 804-264-9185 |
| NPI Number | 1215868930 |
| Match | Possible same name, address or phone number |
| Organization Name | Bridgewater Post Acute LLC |
| Address | 2400 E Parham Rd, Henrico, VA 23228 |
| Phone Number | 804-264-9185 |
| NPI Number | 1598777898 |
| Match | Possible same name, address or phone number |
| Organization Name | Medical Facilities of America V & XV |
| Doing Business As | Parham Healthcare & Rehabilitation Center |
| Address | 2400 E Parham Rd, Richmond, VA 23228 |
| Phone Number | 804-264-9185 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.93 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.34 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.02 | 0.86 |
| Nurse aide hours per resident per day | 1.57 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.51 | 3.42 |
| RN hours per resident per day on the weekend | 0.16 | 0.48 |
| Physical therapist hours per resident per day | 0.08 | 0.07 |
| Total nursing staff turnover | 62.2% | 45.8% |
| Registered nurse turnover | 50% | 42.9% |
| Number of administrators who have left the nursing home | 2 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | Yes |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $266,181 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 19, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Corrected by Mar 30, 2026 |
| Mar 19, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Apr 29, 2026 |
| Feb 13, 2026 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Complaint inspection | Actual harm, isolated | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Apr 29, 2026 |
| Feb 13, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Feb 13, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Immediate jeopardy, pattern | Corrected by Jan 27, 2026 |
| Dec 17, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs. F0805, Nutrition and Dietary, Complaint inspection | Actual harm, isolated | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Hire a qualified full-time social worker in a facility with more than 120 beds. F0850, Administration, Complaint inspection | Potential for harm, widespread | Corrected by Jan 27, 2026 |
| Dec 17, 2025 | Have a plan that describes the process for conducting QAPI and QAA activities. F0865, Administration, Complaint inspection | Potential for harm, widespread | Corrected by Jan 27, 2026 |
| Dec 17, 2025 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, pattern | Corrected by Jan 27, 2026 |
| Dec 17, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, pattern | Corrected by Apr 29, 2026 |
| Dec 17, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public. F0921, Environmental, Complaint inspection | Potential for harm, pattern | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Allow residents to self-administer drugs if determined clinically appropriate. F0554, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Jan 27, 2026 |
| Dec 17, 2025 | Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. F0585, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Protect each resident from the wrongful use of the resident's belongings or money. F0602, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Mar 30, 2026 |
| Dec 17, 2025 | Develop and implement policies and procedures to prevent abuse, neglect, and theft. F0607, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 27, 2026 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 6.21 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 5.82 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.13 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.87 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 77.32 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.99 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 89.43 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 35.36 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 3.47 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 7.97 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.61 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 93.22 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 41.78 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 7.47 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 25.25 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 23.65 | 15.38 |
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