Pendleton Manor in Franklin, WV

Pendleton Manor is a medicare and medicaid certified nursing home in Franklin, West Virginia. It is located in Pendleton county at 68 Good Samaritan Drive, Franklin, West Virginia 26807. You can reach out to the office of Pendleton Manor via phone at (304) 358-2322. This skilled nursing facility has 89 federally certified beds with average occupancy rate of 95.73%. Its legal business name is Pendleton Manor, Inc and has the following ownership type - Non Profit - Other.

Pendleton Manor (Medicare CCN 515124) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1993 (33 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

Pendleton Manor
68 Good Samaritan Drive, Franklin, West Virginia 26807
(304) 358-2322

Map and Direction



Nursing Home Profile

NamePendleton Manor
Location68 Good Samaritan Drive, Franklin, West Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds89
Occupancy Rate95.73%
Medicare ID (CCN)515124
Legal Business NamePendleton Manor, Inc
Ownership TypeNon Profit - Other

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Pendleton Manor in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1750364139
MatchConfirmed listed in Medicare enrollment records
Organization NamePendleton Manor Inc.
Doing Business AsPendleton Nursing Home, Inc.
Address68 Good Samaritan Drive, Franklin, WV 26807
Phone Number304-358-2322

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Pendleton Manor are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Pendleton Manor give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Pendleton Manor, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.953.86
Registered nurse (RN) hours per resident per day0.790.69
Licensed practical nurse (LPN) hours per resident per day0.640.86
Nurse aide hours per resident per day2.532.32
Total nurse staff hours per resident per day on the weekend3.453.42
RN hours per resident per day on the weekend0.480.48
Physical therapist hours per resident per day0.060.07
Total nursing staff turnover68.6%45.8%
Registered nurse turnover50%42.9%
Number of administrators who have left the nursing home20.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited Pendleton Manor for 8 health deficiencies (national average: 9.3). All 24 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Mar 2, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Apr 15, 2026
Mar 2, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Apr 15, 2026
Mar 2, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 15, 2026
Mar 2, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Apr 15, 2026
Mar 2, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Apr 15, 2026
Mar 2, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 15, 2026
Mar 2, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Apr 15, 2026
Mar 2, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Apr 15, 2026
May 1, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, widespreadCorrected by May 30, 2024
May 1, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by May 30, 2024
May 1, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by May 30, 2024
May 1, 2024Keep residents' personal and medical records private and confidential.
F0583, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2024
May 1, 2024PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2024
May 1, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2024
May 1, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by May 30, 2024
Aug 30, 2022Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Oct 14, 2022
Aug 30, 2022Develop and implement policies and procedures to prevent abuse, neglect, and theft.
F0607, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Oct 14, 2022
Aug 30, 2022Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, patternCorrected by Oct 14, 2022
Aug 30, 2022Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022
Aug 30, 2022Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
F0580, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022
Aug 30, 2022Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022
Aug 30, 2022Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
F0623, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022
Aug 30, 2022Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022
Aug 30, 2022Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, isolatedCorrected by Oct 14, 2022

Quality of Resident Care:

These quality measures of Pendleton Manor, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased15.7913.87
Percentage of long-stay residents who lose too much weight6.675.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.830.82
Percentage of long-stay residents with a urinary tract infection2.791.59
Percentage of long-stay residents who have depressive symptoms2.5912.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury33.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine99.3393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine88.6282.04
Percentage of short-stay residents who newly received an antipsychotic medication5.971.56
Percentage of long-stay residents whose ability to walk independently worsened9.8914.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication17.6719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers8.054.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence22.2919.01
Percentage of long-stay residents who received an antipsychotic medication17.615.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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