| Phoenix Mountain Post Acute | |
| 13232 North Tatum Blvd, Phoenix, Arizona 85032 | |
| (602) 996-5200 | |
| Name | Phoenix Mountain Post Acute |
|---|---|
| Location | 13232 North Tatum Blvd, Phoenix, Arizona |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 130 |
| Occupancy Rate | 91.46% |
| Medicare ID (CCN) | 035072 |
| Legal Business Name | Lookout Mountain Healthcare LLC |
| Ownership Type | For Profit - Corporation |
| Chain | The Ensign Group (342 nursing homes) |
| Chain Average Overall Rating | 3.2 out of 5 |
| NPI Number | 1427516582 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Lookout Mountain Healthcare LLC |
| Doing Business As | Phoenix Mountain Post Acute |
| Address | 13232 N Tatum Blvd, Phoenix, AZ 85032 |
| Phone Number | 602-996-5200 |
| NPI Number | 1780858522 |
| Match | Possible same name, address or phone number |
| Organization Name | Phoenix Mountain Nursing Center, Inc. |
| Doing Business As | Phoenix Mountain Nursing Center |
| Address | 13232 N Tatum Blvd, Phoenix, AZ 85032 |
| Phone Number | 602-996-5200 |
| NPI Number | 1811980972 |
| Match | Possible same name, address or phone number |
| Organization Name | Westcare Inc |
| Doing Business As | Westcare |
| Address | 13232 N Tatum Blvd, Phoenix, AZ 85032 |
| Phone Number | 602-996-5200 |
| NPI Number | 1902899933 |
| Match | Possible same name, address or phone number |
| Organization Name | Phoenix Mountain Nursing Center Inc |
| Address | 13232 N Tatum Blvd, Phoenix, AZ 85032 |
| Phone Number | 602-996-5200 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.26 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.55 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.72 | 0.86 |
| Nurse aide hours per resident per day | 1.98 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3 | 3.42 |
| RN hours per resident per day on the weekend | 0.47 | 0.48 |
| Physical therapist hours per resident per day | 0.04 | 0.07 |
| Total nursing staff turnover | 68.4% | 45.8% |
| Registered nurse turnover | 61.9% | 42.9% |
| Number of administrators who have left the nursing home | 1 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 1 |
| Total Amount of Fines in Dollars | $8,018 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Nov 19, 2025 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Nov 28, 2025 |
| Nov 19, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Nov 28, 2025 |
| Nov 19, 2025 | Provide activities to meet all resident's needs. F0679, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Nov 28, 2025 |
| Nov 19, 2025 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Nov 28, 2025 |
| Nov 19, 2025 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770, Administration, Standard inspection | Potential for harm, isolated | Corrected by Nov 28, 2025 |
| Jul 11, 2025 | Keep all essential equipment working safely. F0908, Environmental, Complaint inspection | Potential for harm, pattern | Corrected by Aug 8, 2025 |
| Jul 11, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Aug 8, 2025 |
| Jun 17, 2025 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Complaint inspection | Potential for harm, isolated | Corrected by Jul 16, 2025 |
| Jun 17, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 16, 2025 |
| Jun 11, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by Jul 25, 2024 |
| Jul 6, 2023 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift. F0725, Nursing and Physician Services, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Provide timely, quality laboratory services/tests to meet the needs of residents. F0770, Administration, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Ensure each resident’s drug regimen must be free from unnecessary drugs. F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| Jul 6, 2023 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Aug 13, 2023 |
| May 12, 2022 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 16, 2022 |
| May 12, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 16, 2022 |
| May 12, 2022 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 16, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 14.47 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.31 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.78 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.08 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 1.85 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 2.14 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.78 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 97.21 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.88 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 15.94 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 22.86 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 89.52 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 78.48 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 1.74 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.56 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 4.67 | 15.38 |
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