Pine Crest Health and Memory Care in Merrill, WI - Medicare and Medicaid Certified Nursing Home

Pine Crest Health and Memory Care is a medicare and medicaid certified nursing home in Merrill, Wisconsin. It is located in Lincoln county at 2100 E Sixth St, Merrill, Wisconsin 54452. You can reach out to the office of Pine Crest Health and Memory Care via phone at (715) 536-0355. This skilled nursing facility has 120 federally certified beds with average occupancy rate of 75.17%. Its legal business name is Jack Pines Healthcare LLC and has the following ownership type - For Profit - Corporation. It is part of The Ensign Group, a chain of 342 nursing homes.

Pine Crest Health and Memory Care (Medicare CCN 525326) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1983 (43 years certified) and the last quality survey was conducted in June, 2026.

Contact Information

	Pine Crest Health and Memory Care
	2100 E Sixth St, Merrill, Wisconsin 54452
	(715) 536-0355

Map and Direction

Nursing Home Profile

Name	Pine Crest Health and Memory Care
Location	2100 E Sixth St, Merrill, Wisconsin
Certified By	Medicare and Medicaid
No. of Certified Beds	120
Occupancy Rate	75.17%
Medicare ID (CCN)	525326
Legal Business Name	Jack Pines Healthcare LLC
Ownership Type	For Profit - Corporation
Chain	The Ensign Group (342 nursing homes)
Chain Average Overall Rating	3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Pine Crest Health and Memory Care in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number	1245023100
Match	Confirmed listed in Medicare enrollment records
Organization Name	Jack Pines Healthcare LLC
Doing Business As	Pine Crest Health and Memory Care
Address	2100 E 6th St, Merrill, WI 54452
Phone Number	715-536-0355

NPI Number	1538157896
Match	Possible same name, address or phone number
Organization Name	County of Lincoln
Doing Business As	Pine Crest Nursing Home
Address	2100 E 6th St, Merrill, WI 54452
Phone Number	715-536-0355

NPI Number	1952167561
Match	Possible same name, address or phone number
Organization Name	Senior Management Inc
Doing Business As	Care & Rehab-pine Crest
Address	2100 E 6th St, Merrill, WI 54452
Phone Number	715-536-0355

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Pine Crest Health and Memory Care are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Pine Crest Health and Memory Care give to their patients.

Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Pine Crest Health and Memory Care, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing Measure	Provider	National Avg.
Total nurse staff hours per resident per day	3.98	3.86
Registered nurse (RN) hours per resident per day	0.89	0.69
Licensed practical nurse (LPN) hours per resident per day	0.62	0.86
Nurse aide hours per resident per day	2.47	2.32
Total nurse staff hours per resident per day on the weekend	3.42	3.42
RN hours per resident per day on the weekend	0.51	0.48
Physical therapist hours per resident per day	0.06	0.07
Total nursing staff turnover	58.3%	45.8%
Registered nurse turnover	40.9%	42.9%
Number of administrators who have left the nursing home	0	0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)	No
Number of Fines	0
Total Amount of Fines in Dollars	$0
Number of Payment Denials	0
Total Number of Penalties	0

Health Inspections:

In its most recent inspection cycle (standard health inspection in June, 2026, plus any complaint inspections), inspectors cited Pine Crest Health and Memory Care for 9 health deficiencies (national average: 9.3). All 20 citations since 2024 are listed below.

Date	Deficiency	Harm Level	Status
Jun 4, 2026	Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge. F0627, Resident Rights, Standard inspection	Potential for harm, widespread	Corrected by Jul 1, 2026
Jun 4, 2026	Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies. F0628, Resident Rights, Standard inspection	Potential for harm, widespread	Corrected by Jul 1, 2026
Jun 4, 2026	Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection	Potential for harm, widespread	Corrected by Jul 1, 2026
Jun 4, 2026	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, widespread	Corrected by Jul 1, 2026
Jun 4, 2026	Provide appropriate foot care. F0687, Quality of Life and Care, Standard inspection	Potential for harm, pattern	Corrected by Jul 1, 2026
Jun 4, 2026	Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jul 1, 2026
Jun 4, 2026	Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jul 1, 2026
Jun 4, 2026	Provide for the safe, appropriate administration of IV fluids for a resident when needed. F0694, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by Jul 1, 2026
Aug 27, 2025	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection	Potential for harm, isolated	Corrected by Sep 25, 2025
Jun 18, 2025	Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection	Potential for harm, isolated	Corrected by Jul 9, 2025
May 1, 2025	Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection	Potential for harm, pattern	Corrected by May 27, 2025
May 1, 2025	Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident. F0580, Resident Rights, Standard inspection	Potential for harm, isolated	Corrected by May 27, 2025
May 1, 2025	Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by May 27, 2025
May 1, 2025	Provide safe, appropriate pain management for a resident who requires such services. F0697, Quality of Life and Care, Standard inspection	Potential for harm, isolated	Corrected by May 27, 2025
May 1, 2025	Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection	Potential for harm, isolated	Corrected by May 27, 2025
May 1, 2025	Post nurse staffing information every day. F0732, Nursing and Physician Services, Standard inspection	Minimal harm potential, widespread	Corrected by May 27, 2025
Oct 14, 2024	Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options. F0806, Nutrition and Dietary, Complaint inspection	Potential for harm, isolated	Corrected by Nov 16, 2024
Aug 20, 2024	Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Complaint inspection	Potential for harm, isolated	Corrected by Sep 10, 2024
Mar 6, 2024	Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection	Potential for harm, isolated	Corrected by Mar 29, 2024
Mar 6, 2024	Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882, Infection Control, Standard inspection	Minimal harm potential, widespread	Corrected by Mar 29, 2024

Quality of Resident Care:

These quality measures of Pine Crest Health and Memory Care, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality Measure	Provider	National Avg.
Percentage of long-stay residents whose need for help with daily activities has increased	14.85	13.87
Percentage of long-stay residents who lose too much weight	3.91	5.19
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.68	0.82
Percentage of long-stay residents with a urinary tract infection	2.52	1.59
Percentage of long-stay residents who have depressive symptoms	4.74	12.8
Percentage of long-stay residents who were physically restrained	0	0.13
Percentage of long-stay residents experiencing one or more falls with major injury	5.99	3.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	97.89	93.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	91.91	82.04
Percentage of short-stay residents who newly received an antipsychotic medication	0	1.56
Percentage of long-stay residents whose ability to walk independently worsened	25.22	14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication	18.22	19.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	98.73	95.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	97.44	79.75
Percentage of long-stay residents with pressure ulcers	4.32	4.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	21.96	19.01
Percentage of long-stay residents who received an antipsychotic medication	10.95	15.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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