Keyser Healthcare Center in Keyser, WV

Keyser Healthcare Center is a medicare and medicaid certified nursing home in Keyser, West Virginia. It is located in Mineral county at 135 Southern Drive, Keyser, West Virginia 26726. You can reach out to the office of Keyser Healthcare Center via phone at (304) 788-3415. This skilled nursing facility has 122 federally certified beds with average occupancy rate of 90.98%. Its legal business name is Southern Leasing Co., LLC and has the following ownership type - For Profit - Corporation. It is part of Communicare Health, a chain of 110 nursing homes.

Keyser Healthcare Center (Medicare CCN 515122) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1993 (33 years certified) and the last quality survey was conducted in November, 2025.

Contact Information

Keyser Healthcare Center
135 Southern Drive, Keyser, West Virginia 26726
(304) 788-3415

Map and Direction



Nursing Home Profile

NameKeyser Healthcare Center
Location135 Southern Drive, Keyser, West Virginia
Certified ByMedicare and Medicaid
No. of Certified Beds122
Occupancy Rate90.98%
Medicare ID (CCN)515122
Legal Business NameSouthern Leasing Co., LLC
Ownership TypeFor Profit - Corporation
ChainCommunicare Health (110 nursing homes)
Chain Average Overall Rating3.2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Keyser Healthcare Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1902545288
MatchConfirmed listed in Medicare enrollment records
Organization NameSouthern Leasing Co., LLC
Doing Business AsKeyser Healthcare Center
Address135 Southern Dr, Keyser, WV 26726
Phone Number304-788-3415

NPI Number1790605665
MatchPossible same name, address or phone number
Organization NameKeyser SNF LLC
Doing Business AsKeyser Rehabilitation & Healthcare Center
Address135 W Southern Dr, Keyser, WV 26726
Phone Number304-788-3415

NPI Number1861437253
MatchPossible same name, address or phone number
Organization NameHeartland of Keyser WV LLC
Doing Business AsHeartland of Keyser
Address135 Southern Dr, Keyser, WV 26726
Phone Number304-788-3415

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Keyser Healthcare Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Keyser Healthcare Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Keyser Healthcare Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.663.86
Registered nurse (RN) hours per resident per day0.820.69
Licensed practical nurse (LPN) hours per resident per day0.710.86
Nurse aide hours per resident per day2.132.32
Total nurse staff hours per resident per day on the weekend3.093.42
RN hours per resident per day on the weekend0.420.48
Physical therapist hours per resident per day0.040.07
Total nursing staff turnover53.1%45.8%
Registered nurse turnover57.1%42.9%
Number of administrators who have left the nursing homeNot available: the staffing data did not meet CMS's criteria for this measure0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$35,045
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in November, 2025, plus any complaint inspections), inspectors cited Keyser Healthcare Center for 13 health deficiencies (national average: 9.3). The 30 most recent of its 49 citations since 2022 are listed below.

DateDeficiencyHarm LevelStatus
Nov 26, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Immediate jeopardy, patternCorrected by Jan 12, 2026
Nov 26, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
F0561, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection, Complaint inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
F0804, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection
Potential for harm, patternCorrected by Jan 12, 2026
Nov 26, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
F0577, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Nov 26, 2025PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Nov 26, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Nov 26, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Nov 26, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Nov 26, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jan 12, 2026
Jan 10, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jan 30, 2024
Jan 10, 2024Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Standard inspection
Potential for harm, widespreadCorrected by Jan 30, 2024
Jan 10, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585, Resident Rights, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
F0677, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Provide activities to meet all resident's needs.
F0679, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
F0847, Administration, Standard inspection
Potential for harm, patternCorrected by Jan 30, 2024
Jan 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
F0644, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
F0710, Nursing and Physician Services, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024
Jan 10, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, isolatedCorrected by Jan 30, 2024

Quality of Resident Care:

These quality measures of Keyser Healthcare Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased12.2613.87
Percentage of long-stay residents who lose too much weight10.585.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection1.541.59
Percentage of long-stay residents who have depressive symptoms4.9812.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury5.633.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine89.7793.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine41.2382.04
Percentage of short-stay residents who newly received an antipsychotic medication1.831.56
Percentage of long-stay residents whose ability to walk independently worsened15.8114.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication21.2719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine87.6195.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine22.9979.75
Percentage of long-stay residents with pressure ulcers1.144.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence32.519.01
Percentage of long-stay residents who received an antipsychotic medication11.9415.38

Reviews and Comments


Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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