Pleasant Hills Community Living Center in Jackson, MS

Pleasant Hills Community Living Center is a medicare and medicaid certified nursing home in Jackson, Mississippi. It is located in Hinds county at 1600 Raymond Rd, Jackson, Mississippi 39204. You can reach out to the office of Pleasant Hills Community Living Center via phone at (601) 371-1700. This skilled nursing facility has 100 federally certified beds with average occupancy rate of 82.3%. Its legal business name is Clc of Jackson, LLC and has the following ownership type - For Profit - Corporation. It is part of Community Eldercare Services, a chain of 17 nursing homes.

Pleasant Hills Community Living Center (Medicare CCN 255112) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1989 (37 years certified) and the last quality survey was conducted in December, 2024.

Contact Information

Pleasant Hills Community Living Center
1600 Raymond Rd, Jackson, Mississippi 39204
(601) 371-1700

Map and Direction



Nursing Home Profile

NamePleasant Hills Community Living Center
Location1600 Raymond Rd, Jackson, Mississippi
Certified ByMedicare and Medicaid
No. of Certified Beds100
Occupancy Rate82.3%
Medicare ID (CCN)255112
Legal Business NameClc of Jackson, LLC
Ownership TypeFor Profit - Corporation
ChainCommunity Eldercare Services (17 nursing homes)
Chain Average Overall Rating2 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Pleasant Hills Community Living Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1689664765
MatchConfirmed listed in Medicare enrollment records
Organization NameClc of Jackson, LLC
Doing Business AsPleasant Hills Community Living Center
Address1600 Raymond Rd, Jackson, MS 39204
Phone Number601-371-1700

NPI Number1205175908
MatchPossible same name, address or phone number
Organization NameWilliam Mccallister
Address1600 Raymond Rd, Jackson, MS 39204
Phone Number601-371-1700

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Pleasant Hills Community Living Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Pleasant Hills Community Living Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Pleasant Hills Community Living Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.743.86
Registered nurse (RN) hours per resident per day0.430.69
Licensed practical nurse (LPN) hours per resident per day1.240.86
Nurse aide hours per resident per day2.072.32
Total nurse staff hours per resident per day on the weekend3.083.42
RN hours per resident per day on the weekend0.260.48
Physical therapist hours per resident per day0.030.07
Total nursing staff turnover55.3%45.8%
Registered nurse turnover38.5%42.9%
Number of administrators who have left the nursing home00.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines4
Total Amount of Fines in Dollars$140,123
Number of Payment Denials1
Total Number of Penalties5

Health Inspections:

In its most recent inspection cycle (standard health inspection in December, 2024, plus any complaint inspections), inspectors cited Pleasant Hills Community Living Center for 4 health deficiencies (national average: 9.3). All 24 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Feb 23, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Actual harm, isolatedCorrected by Mar 30, 2026
Dec 4, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedPast non-compliance (already corrected)
Jun 24, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Actual harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
F0676, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Jun 24, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
F0838, Administration, Complaint inspection
Potential for harm, isolatedCorrected by Jul 18, 2025
Dec 12, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection
Potential for harm, patternCorrected by Jan 6, 2025
Dec 12, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection, Complaint inspection
Potential for harm, isolatedCorrected by Jan 6, 2025
Jul 11, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection
Potential for harm, patternCorrected by Aug 6, 2024
Jul 11, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection
Potential for harm, isolatedCorrected by Aug 6, 2024
Jul 11, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 6, 2024
Jul 11, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Aug 6, 2024
Apr 8, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedCorrected by Apr 23, 2024
Mar 21, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Complaint inspection
Immediate jeopardy, isolatedPast non-compliance (already corrected)
Feb 14, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection
Potential for harm, isolatedPlan of correction
Feb 14, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
F0700, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Mar 21, 2024
Dec 12, 2023Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Complaint inspection
Potential for harm, isolatedPast non-compliance (already corrected)
Sep 29, 2023Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
F0725, Nursing and Physician Services, Complaint inspection
Potential for harm, widespreadCorrected by Oct 19, 2023
Sep 29, 2023Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
F0727, Nursing and Physician Services, Complaint inspection
Potential for harm, widespreadCorrected by Oct 19, 2023

Quality of Resident Care:

These quality measures of Pleasant Hills Community Living Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased26.9713.87
Percentage of long-stay residents who lose too much weight27.35.19
Percentage of long-stay residents with a catheter inserted and left in their bladder1.550.82
Percentage of long-stay residents with a urinary tract infection0.971.59
Percentage of long-stay residents who have depressive symptoms012.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury2.23.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine98.4393.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9582.04
Percentage of short-stay residents who newly received an antipsychotic medication01.56
Percentage of long-stay residents whose ability to walk independently worsened31.7514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication40.0719.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine93.0295.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine44.8379.75
Percentage of long-stay residents with pressure ulcers7.674.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence21.319.01
Percentage of long-stay residents who received an antipsychotic medication23.5315.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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