Portagepointe in Hancock, MI

Portagepointe is a medicare and medicaid certified nursing home in Hancock, Michigan. It is located in Houghton county at 500 Campus Drive, Hancock, Michigan 49930. You can reach out to the office of Portagepointe via phone at (906) 483-1000. This skilled nursing facility has 60 federally certified beds with average occupancy rate of 96.67%. Its legal business name is Portage Hospital LLC and has the following ownership type - For Profit - Corporation. It is part of Lifepoint Health, a chain of 8 nursing homes.

Portagepointe (Medicare CCN 235624) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 2006 (20 years certified) and the last quality survey was conducted in May, 2025.

Contact Information

Portagepointe
500 Campus Drive, Hancock, Michigan 49930
(906) 483-1000

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Nursing Home Profile

NamePortagepointe
Location500 Campus Drive, Hancock, Michigan
Certified ByMedicare and Medicaid
No. of Certified Beds60
Occupancy Rate96.67%
Medicare ID (CCN)235624
Legal Business NamePortage Hospital LLC
Ownership TypeFor Profit - Corporation
ChainLifepoint Health (8 nursing homes)
Chain Average Overall Rating4.1 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Portagepointe in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1104253921
MatchConfirmed listed in Medicare enrollment records
Organization NamePortage Hospital LLC
Doing Business AsPortagepointe
Address520 Campus Dr, Hancock, MI 49930
Phone Number906-483-1300

NPI Number1306958491
MatchPossible same name, address or phone number
Organization NamePortage Health Inc
Address520 Campus Dr, Hancock, MI 49930
Phone Number906-483-1000

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Portagepointe are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Portagepointe give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Portagepointe, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day5.453.86
Registered nurse (RN) hours per resident per day1.140.69
Licensed practical nurse (LPN) hours per resident per day0.060.86
Nurse aide hours per resident per day4.252.32
Total nurse staff hours per resident per day on the weekend4.943.42
RN hours per resident per day on the weekend0.780.48
Physical therapist hours per resident per day0.020.07
Total nursing staff turnoverNot available: no valid staffing data was submitted45.8%
Registered nurse turnoverNot available: no valid staffing data was submitted42.9%
Number of administrators who have left the nursing home10.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Portagepointe for 4 health deficiencies (national average: 9.3). All 10 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
May 29, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
F0801, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jul 7, 2025
May 29, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jul 7, 2025
May 29, 2025Have a policy regarding use and storage of foods brought to residents by family and other visitors.
F0813, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jul 7, 2025
May 29, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jul 7, 2025
May 8, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection
Potential for harm, widespreadCorrected by Jun 30, 2024
May 8, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jun 30, 2024
May 8, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, widespreadCorrected by Jun 30, 2024
May 8, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
F0684, Quality of Life and Care, Standard inspection
Potential for harm, isolatedCorrected by Jun 30, 2024
May 18, 2023Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection
Potential for harm, widespreadCorrected by Jul 12, 2023
May 18, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection
Potential for harm, widespreadPlan of correction

Quality of Resident Care:

These quality measures of Portagepointe, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased26.713.87
Percentage of long-stay residents who lose too much weight9.575.19
Percentage of long-stay residents with a catheter inserted and left in their bladder00.82
Percentage of long-stay residents with a urinary tract infection9.091.59
Percentage of long-stay residents who have depressive symptoms4.5212.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury6.933.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine10093.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine10082.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsened25.7514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication14.7219.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine98.3395.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers5.054.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence25.1719.01
Percentage of long-stay residents who received an antipsychotic medication9.5715.38

Reviews and Comments


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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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