| Poway Healthcare Center | |
| 15632 Pomerado Road, Poway, California 92064 | |
| (858) 485-5153 | |
| Name | Poway Healthcare Center |
|---|---|
| Location | 15632 Pomerado Road, Poway, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 99 |
| Occupancy Rate | 97.07% |
| Medicare ID (CCN) | 555136 |
| Legal Business Name | Poplar Holdings LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Pacs Group (274 nursing homes) |
| Chain Average Overall Rating | 2.9 out of 5 |
| NPI Number | 1407035512 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Poplar Holdings, LLC |
| Doing Business As | Poway Healthcare Center |
| Address | 15632 Pomerado Rd, Poway, CA 92064 |
| Phone Number | 858-485-5153 |
| NPI Number | 1578500377 |
| Match | Possible same name, address or phone number |
| Organization Name | Manorcare Health Services LLC |
| Doing Business As | Manorcare Health Services |
| Address | 15632 Pomerado Rd, Poway, CA 92064 |
| Phone Number | 858-485-5153 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.97 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.61 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.05 | 0.86 |
| Nurse aide hours per resident per day | 2.32 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.67 | 3.42 |
| RN hours per resident per day on the weekend | 0.4 | 0.48 |
| Physical therapist hours per resident per day | 0.17 | 0.07 |
| Total nursing staff turnover | 42.5% | 45.8% |
| Registered nurse turnover | 43.8% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Aug 28, 2025 | Respond appropriately to all alleged violations. F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Sep 9, 2025 |
| Aug 21, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Sep 12, 2025 |
| Aug 7, 2025 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Sep 5, 2025 |
| May 8, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2025 |
| May 8, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Jun 6, 2025 |
| May 8, 2025 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jun 6, 2025 |
| Apr 8, 2025 | Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely. F0584, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 5, 2025 |
| Oct 16, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Oct 31, 2024 |
| Sep 18, 2024 | Limit the charges against residents' personal funds for items or services for which payment is made under Medicare or Medicaid. F0571, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Oct 11, 2024 |
| Mar 19, 2024 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 31, 2024 |
| Feb 14, 2024 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Mar 14, 2024 |
| Dec 15, 2023 | Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home. F0882, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Jan 9, 2024 |
| Mar 17, 2022 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being. F0726, Nursing and Physician Services, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Ensure medication error rates are not 5 percent or greater. F0759, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Have a policy regarding use and storage of foods brought to residents by family and other visitors. F0813, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Mar 17, 2022 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 17, 2022 |
| Apr 11, 2019 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, pattern | Corrected by May 29, 2019 |
| Apr 11, 2019 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Reasonably accommodate the needs and preferences of each resident. F0558, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited. F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Apr 11, 2019 | Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident. F0803, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by May 29, 2019 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 5.53 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 1.46 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.37 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.84 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.15 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.2 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 3.66 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 10.43 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 5.75 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 4.88 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 0.69 | 15.38 |
Boulder Creek Post Acute Location: 12696 Monte Vista Road, Poway, California 92064 Phone: (858) 487-6242 |