Providence Holy Cross Med Ctr D/p SNF in Mission Hills, CA

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Providence Holy Cross Med Ctr D/p SNF is a medicare and medicaid certified nursing home in Mission Hills, California. It is located in Los Angeles county at 11600a Indian Hills Road, Mission Hills, California 91345. You can reach out to the office of Providence Holy Cross Med Ctr D/p SNF via phone at (818) 898-4630. This skilled nursing facility has 48 federally certified beds with average occupancy rate of 95%. Its legal business name is Providence Health System - Southern California and has the following ownership type - Non Profit - Corporation. It is part of Providence Health & Services, a chain of 8 nursing homes.

Providence Holy Cross Med Ctr D/p SNF (Medicare CCN 555074) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1978 (48 years certified) and the last quality survey was conducted in March, 2026.

Contact Information

Providence Holy Cross Med Ctr D/p SNF
11600a Indian Hills Road, Mission Hills, California 91345
(818) 898-4630

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Nursing Home Profile

NameProvidence Holy Cross Med Ctr D/p SNF
Location11600a Indian Hills Road, Mission Hills, California
Certified ByMedicare and Medicaid
No. of Certified Beds48
Occupancy Rate95%
Medicare ID (CCN)555074
Legal Business NameProvidence Health System - Southern California
Ownership TypeNon Profit - Corporation
ChainProvidence Health & Services (8 nursing homes)
Chain Average Overall Rating3 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Providence Holy Cross Med Ctr D/p SNF in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1750309837
MatchConfirmed listed in Medicare enrollment records
Organization NameProvidence Health System - Southern California
Doing Business AsProvidence Holy Cross Medical Center
Address11600 Indian Hills Rd, Building A, Mission Hills, CA 91345
Phone Number818-365-8051

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Providence Holy Cross Med Ctr D/p SNF are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Providence Holy Cross Med Ctr D/p SNF give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Providence Holy Cross Med Ctr D/p SNF, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day9.923.86
Registered nurse (RN) hours per resident per day3.780.69
Licensed practical nurse (LPN) hours per resident per day1.140.86
Nurse aide hours per resident per day5.012.32
Total nurse staff hours per resident per day on the weekend9.113.42
RN hours per resident per day on the weekend3.420.48
Physical therapist hours per resident per day00.07
Total nursing staff turnover25%45.8%
Registered nurse turnover26.8%42.9%
Number of administrators who have left the nursing homeNot available: no valid staffing data was submitted0.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines1
Total Amount of Fines in Dollars$97,923
Number of Payment Denials0
Total Number of Penalties1

Health Inspections:

In its most recent inspection cycle (standard health inspection in March, 2026, plus any complaint inspections), inspectors cited Providence Holy Cross Med Ctr D/p SNF for 13 health deficiencies (national average: 9.3). The 30 most recent of its 48 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Mar 27, 2026Provide for the safe, appropriate administration of IV fluids for a resident when needed.
F0694, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Apr 17, 2026
Mar 27, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Apr 17, 2026
Mar 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by Apr 17, 2026
Mar 27, 2026Post nurse staffing information every day.
F0732, Nursing and Physician Services, Standard inspection		Minimal harm potential, patternCorrected by Apr 17, 2026
Dec 11, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Complaint inspection		Immediate jeopardy, patternCorrected by Jan 14, 2026
Mar 27, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
F0835, Administration, Standard inspection		Potential for harm, widespreadCorrected by Apr 26, 2025
Mar 27, 2025Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
F0693, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Provide safe and appropriate respiratory care for a resident when needed.
F0695, Quality of Life and Care, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Ensure that residents are free from significant medication errors.
F0760, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
F0812, Nutrition and Dietary, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Apr 26, 2025
Mar 27, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
F0550, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Reasonably accommodate the needs and preferences of each resident.
F0558, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
F0604, Freedom from Abuse, Neglect, and Exploitation, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Implement a program that monitors antibiotic use.
F0881, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
F0883, Infection Control, Standard inspection		Potential for harm, isolatedCorrected by Apr 26, 2025
Mar 27, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection		Minimal harm potential, patternCorrected by Apr 26, 2025

Quality of Resident Care:

These quality measures of Providence Holy Cross Med Ctr D/p SNF, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increasedNot Available13.87
Percentage of long-stay residents who lose too much weight1.215.19
Percentage of long-stay residents with a catheter inserted and left in their bladder4.530.82
Percentage of long-stay residents with a urinary tract infection2.911.59
Percentage of long-stay residents who have depressive symptoms0.812.8
Percentage of long-stay residents who were physically restrained0.580.13
Percentage of long-stay residents experiencing one or more falls with major injury03.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine94.1993.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine66.6782.04
Percentage of short-stay residents who newly received an antipsychotic medicationNot Available1.56
Percentage of long-stay residents whose ability to walk independently worsenedNot Available14.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication24.8519.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccineNot Available79.75
Percentage of long-stay residents with pressure ulcers14.294.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence019.01
Percentage of long-stay residents who received an antipsychotic medication17.1915.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

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