Quaboag Rehabilitation & Skilled Care Facility is a medicare and medicaid certified nursing home in West Brookfield, Massachusetts. It is located in Worcester county at
47 East Main Street, West Brookfield, Massachusetts 01585. You can reach out to the office of Quaboag Rehabilitation & Skilled Care Facility via phone at
(508) 867-7716. This skilled nursing facility has 166 federally certified beds with average occupancy rate of 82.47%. Its legal business name is Fair Havens Inc and has the following ownership type - Non Profit - Corporation.
Quaboag Rehabilitation & Skilled Care Facility (Medicare CCN 225361) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1989 (37 years certified) and the last quality survey was conducted in May, 2025.
Nursing Home Profile
| Name | Quaboag Rehabilitation & Skilled Care Facility |
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| Location | 47 East Main Street, West Brookfield, Massachusetts |
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| Certified By | Medicare and Medicaid |
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| No. of Certified Beds | 166 |
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| Occupancy Rate | 82.47% |
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| Medicare ID (CCN) | 225361 |
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| Legal Business Name | Fair Havens Inc |
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| Ownership Type | Non Profit - Corporation |
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NPI Associated with this Nursing Home:
Nursing homes may have several NPI numbers. NPIs marked
Confirmed are listed with Quaboag Rehabilitation & Skilled Care Facility in Medicare enrollment records;
Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.
| NPI Number | 1003205667 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Fair Havens, Inc. |
| Address | 47 E Main St, West Brookfield, MA 01585 |
| Phone Number | 508-867-7716 |
| NPI Number | 1720074669 |
| Match | Possible same name, address or phone number |
| Organization Name | Quaside, Inc |
| Doing Business As | Quaboag on the Common |
| Address | 47 E Main Street, West Brookfield, MA 01585 |
| Phone Number | 508-867-7716 |
| NPI Number | 1740678028 |
| Match | Possible same name, address or phone number |
| Organization Name | Ascentria Care Alliance, Inc. |
| Address | 47 E Main St, West Brookfield, MA 01585 |
| Phone Number | 508-867-7716 |
| NPI Number | 1881991818 |
| Match | Possible same name, address or phone number |
| Organization Name | Sheehan Debt Acquisition, LLC |
| Doing Business As | Quaboag Rehabilitation and Skilled Care Center |
| Address | 47 E Main St, West Brookfield, MA 01585 |
| Phone Number | 508-867-7716 |
Quality Ratings:
Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Quaboag Rehabilitation & Skilled Care Facility are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Quaboag Rehabilitation & Skilled Care Facility give to their patients.
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: | |
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Staffing and Staff Turnover:
Staffing hours per resident per day and staff turnover of Quaboag Rehabilitation & Skilled Care Facility, from the payroll data it reports to CMS, are compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Staffing Measure | Provider | National Avg. |
|---|
| Total nurse staff hours per resident per day | 3.94 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.73 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.92 | 0.86 |
| Nurse aide hours per resident per day | 2.29 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.44 | 3.42 |
| RN hours per resident per day on the weekend | 0.46 | 0.48 |
| Physical therapist hours per resident per day | 0.09 | 0.07 |
| Total nursing staff turnover | 44.6% | 45.8% |
| Registered nurse turnover | 37.5% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
Complaints, Fines and Penalties:
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 0 |
| Total Number of Penalties | 0 |
Health Inspections:
In its most recent inspection cycle (standard health inspection in May, 2025, plus any complaint inspections), inspectors cited Quaboag Rehabilitation & Skilled Care Facility for
0 health deficiencies (national average: 9.3). All 8 citations since 2022 are listed below.
| Date | Deficiency | Harm Level | Status |
|---|
| Nov 5, 2024 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
F0557, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 6, 2024 |
| Nov 5, 2024 | Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Dec 6, 2024 |
| Apr 24, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jun 3, 2024 |
| Apr 24, 2024 | Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
F0756, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 3, 2024 |
| Apr 24, 2024 | Ensure each resident’s drug regimen must be free from unnecessary drugs.
F0757, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 3, 2024 |
| Apr 24, 2024 | Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
F0758, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jun 3, 2024 |
| Apr 24, 2024 | Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jun 3, 2024 |
| Nov 21, 2022 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 9, 2022 |
Quality of Resident Care:
These quality measures of Quaboag Rehabilitation & Skilled Care Facility, from the regular health assessments of its residents, are compared against the national average with the color code indicators:
Better than National Average Worse than National Average
| Quality Measure | Provider | National Avg. |
|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 18.8 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.68 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.3 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.66 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 5.21 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.67 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 98.54 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 89.52 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.1 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 14.98 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 16.78 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 98.5 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 85.81 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.62 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 26.22 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 16.52 | 15.38 |
Reviews and Comments
Nursing Home
A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.
A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.
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