Red Rocks Care Center in Gallup, NM

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Red Rocks Care Center is a medicare and medicaid certified nursing home in Gallup, New Mexico. It is located in Mckinley county at 3720 Church Rock Street, Gallup, New Mexico 87301. You can reach out to the office of Red Rocks Care Center via phone at (505) 722-2261. This skilled nursing facility has 102 federally certified beds with average occupancy rate of 82.75%. Its legal business name is 3720 Church Rock Street Operations LLC and has the following ownership type - For Profit - Limited Liability Company. It is part of Genesis Healthcare, a chain of 184 nursing homes.

Red Rocks Care Center (Medicare CCN 325070) is certified by CMS (Centers for Medicare & Medicaid Services) and participates in both medicare and medicaid program. This means if you are part of medicare or medicaid program, you may consider this nursing facility for your medical needs. It was first certified by CMS in 1992 (34 years certified) and the last quality survey was conducted in December, 2025.

Contact Information

Red Rocks Care Center
3720 Church Rock Street, Gallup, New Mexico 87301
(505) 722-2261

Map and Direction



Nursing Home Profile

NameRed Rocks Care Center
Location3720 Church Rock Street, Gallup, New Mexico
Certified ByMedicare and Medicaid
No. of Certified Beds102
Occupancy Rate82.75%
Medicare ID (CCN)325070
Legal Business Name3720 Church Rock Street Operations LLC
Ownership TypeFor Profit - Limited Liability Company
ChainGenesis Healthcare (184 nursing homes)
Chain Average Overall Rating2.4 out of 5

NPI Associated with this Nursing Home:

Nursing homes may have several NPI numbers. NPIs marked Confirmed are listed with Red Rocks Care Center in Medicare enrollment records; Possible ones were matched in NPPES by name, address or phone number, so please use them accordingly.

NPI Number1356820419
MatchConfirmed listed in Medicare enrollment records
Organization Name3720 Church Rock Street Operations LLC
Doing Business AsRed Rocks Care Center
Address3720 Church Rock St, Gallup, NM 87301
Phone Number505-722-2261

NPI Number1215106935
MatchPossible same name, address or phone number
Organization NameDhhs,phs,naihs,gallup Indian Medical Center
Doing Business AsMckinley Manor
Address224 Nizhoni Blvd, Gallup, NM 87301
Phone Number505-722-1000

NPI Number1245409960
MatchPossible same name, address or phone number
Organization NameDhhs,phs,naihs,gallup Indian Medical Center
Doing Business AsRed Rock Care Center
Address3720 Church Rock St, Gallup, NM 87301
Phone Number505-722-1000

NPI Number1386591451
MatchPossible same name, address or phone number
Organization NameRed Rocks Care Center Opco, LLC
Address3720 Church Rock St, Gallup, NM 87301
Phone Number323-928-9445

NPI Number1740235142
MatchPossible same name, address or phone number
Organization NameSilverstone Healthcare of Gallup, LLC
Doing Business AsRed Rocks Care Center
Address3720 Church Rock St, Gallup, NM 87301
Phone Number505-722-2261

NPI Number1861745531
MatchPossible same name, address or phone number
Organization NameGallup Health Facilities LP
Doing Business AsRed Rocks Care Center
Address3720 Church Rock St, Gallup, NM 87301
Phone Number505-722-2261

NPI Number1952500100
MatchPossible same name, address or phone number
Organization NameRed Rocks Nursing Operations, LLC
Doing Business AsRed Rocks Care Center
Address3720 Church Rock St, Gallup, NM 87301
Phone Number505-722-2261

Quality Ratings:

Nursing homes vary in the quality of care and services they provide to their residents. The below quality ratings for Red Rocks Care Center are calculated from three sources - health inspection results, staffing data, and quality measure data. This information gives you an indication of the care Red Rocks Care Center give to their patients.
Ratings from Surveys (Inspections):
Ratings from Quality Measures:
Ratings from Staffing Data:
Overall Rating:

Staffing and Staff Turnover:

Staffing hours per resident per day and staff turnover of Red Rocks Care Center, from the payroll data it reports to CMS, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Staffing MeasureProviderNational Avg.
Total nurse staff hours per resident per day3.233.86
Registered nurse (RN) hours per resident per day0.390.69
Licensed practical nurse (LPN) hours per resident per day0.580.86
Nurse aide hours per resident per day2.262.32
Total nurse staff hours per resident per day on the weekend2.773.42
RN hours per resident per day on the weekend0.180.48
Physical therapist hours per resident per day0.070.07
Total nursing staff turnover48.6%45.8%
Registered nurse turnover72.7%42.9%
Number of administrators who have left the nursing home20.5

Complaints, Fines and Penalties:

Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon)No
Number of Fines0
Total Amount of Fines in Dollars$0
Number of Payment Denials0
Total Number of Penalties0

Health Inspections:

In its most recent inspection cycle (standard health inspection in December, 2025, plus any complaint inspections), inspectors cited Red Rocks Care Center for 15 health deficiencies (national average: 9.3). The 30 most recent of its 42 citations since 2023 are listed below.

DateDeficiencyHarm LevelStatus
Dec 5, 2025Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Standard inspection		Potential for harm, widespreadCorrected by Jan 29, 2026
Dec 5, 2025PASARR screening for Mental disorders or Intellectual Disabilities
F0645, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Jan 29, 2026
Dec 5, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Jan 29, 2026
Dec 5, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
F0761, Pharmacy Service, Standard inspection		Potential for harm, patternCorrected by Jan 29, 2026
Dec 5, 2025Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Jan 29, 2026
Dec 5, 2025Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
F0655, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
F0698, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
F0805, Nutrition and Dietary, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Dec 5, 2025Make sure that a working call system is available in each resident's bathroom and bathing area.
F0919, Environmental, Standard inspection		Potential for harm, isolatedCorrected by Jan 29, 2026
Jun 13, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, patternCorrected by Aug 1, 2025
Jun 13, 2025Respond appropriately to all alleged violations.
F0610, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection		Potential for harm, isolatedCorrected by Aug 1, 2025
Jun 13, 2025Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
F0628, Resident Rights, Complaint inspection		Potential for harm, isolatedCorrected by Aug 1, 2025
Jul 25, 2024Ensure that residents are fully informed and understand their health status, care and treatments.
F0552, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Sep 5, 2024
Jul 25, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Standard inspection		Potential for harm, patternCorrected by Sep 5, 2024
Jul 25, 2024Ensure each resident receives an accurate assessment.
F0641, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Sep 5, 2024
Jul 25, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
F0656, Resident Assessment and Care Planning, Standard inspection		Potential for harm, patternCorrected by Sep 5, 2024
Jul 25, 2024Provide and implement an infection prevention and control program.
F0880, Infection Control, Standard inspection		Potential for harm, patternCorrected by Sep 5, 2024
Jul 25, 2024Ensure services provided by the nursing facility meet professional standards of quality.
F0658, Resident Assessment and Care Planning, Standard inspection, Complaint inspection		Potential for harm, isolatedCorrected by Sep 5, 2024
Jul 25, 2024Provide appropriate foot care.
F0687, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Sep 5, 2024
Jul 25, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
F0689, Quality of Life and Care, Standard inspection		Potential for harm, isolatedCorrected by Sep 5, 2024
Dec 29, 2023Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
F0921, Environmental, Complaint inspection		Potential for harm, widespreadCorrected by Feb 8, 2024
Dec 29, 2023Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
F0584, Resident Rights, Complaint inspection		Potential for harm, patternCorrected by Feb 8, 2024
Dec 29, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
F0657, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Feb 8, 2024
Dec 29, 2023Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
F0842, Resident Assessment and Care Planning, Complaint inspection		Potential for harm, isolatedCorrected by Feb 8, 2024

Quality of Resident Care:

These quality measures of Red Rocks Care Center, from the regular health assessments of its residents, are compared against the national average with the color code indicators: Better than National Average Worse than National Average

Quality MeasureProviderNational Avg.
Percentage of long-stay residents whose need for help with daily activities has increased23.2313.87
Percentage of long-stay residents who lose too much weight2.755.19
Percentage of long-stay residents with a catheter inserted and left in their bladder0.280.82
Percentage of long-stay residents with a urinary tract infection1.431.59
Percentage of long-stay residents who have depressive symptoms1.1412.8
Percentage of long-stay residents who were physically restrained00.13
Percentage of long-stay residents experiencing one or more falls with major injury1.723.23
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine97.5993.55
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine83.6582.04
Percentage of short-stay residents who newly received an antipsychotic medication3.441.56
Percentage of long-stay residents whose ability to walk independently worsened11.6514.07
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.5119.52
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine10095.46
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine91.7479.75
Percentage of long-stay residents with pressure ulcers11.284.62
Percentage of long-stay residents with new or worsened bowel or bladder incontinence26.9419.01
Percentage of long-stay residents who received an antipsychotic medication10.415.38

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Nursing Home

A nursing home (also called skilled nursing facility) is a facility or distinct part of an institution whose primary function is to provide medical, continuous nursing, and other health and social services to patients who are not in an acute phase of illness requiring services in a hospital, but who require primary restorative or skilled nursing services on an inpatient basis above the level of intermediate or custodial care in order to reach a degree of body functioning to permit self care in essential daily living.

A skilled nursing facility (SNF) may be a freestanding facility or part of a hospital that has been certified by Medicare to admit patients requiring subacute care and rehabilitation.

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