| Regency at Troy | |
| 2685 West Maple Road, Troy, Michigan 48084 | |
| (248) 965-7900 | |
| Name | Regency at Troy |
|---|---|
| Location | 2685 West Maple Road, Troy, Michigan |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 154 |
| Occupancy Rate | 87.86% |
| Medicare ID (CCN) | 235733 |
| Legal Business Name | Regency at Troy LLC |
| Ownership Type | For Profit - Individual |
| Chain | Ciena Healthcare/laurel Health Care (81 nursing homes) |
| Chain Average Overall Rating | 2.8 out of 5 |
| NPI Number | 1629734850 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Regency at Troy, LLC |
| Doing Business As | Regency at Troy |
| Address | 2685 W Maple Rd, Troy, MI 48084 |
| Phone Number | 248-262-2357 |
| NPI Number | 1912496324 |
| Match | Possible same name, address or phone number |
| Organization Name | Regency at Independence Township, LLC |
| Address | 6211 Stonewood Drive, Clarkston, MI 48346 |
| Phone Number | 248-262-2357 |
| NPI Number | 1972092344 |
| Match | Possible same name, address or phone number |
| Organization Name | Regency at Grand Haven, LLC |
| Address | 17049 Comstock St, Grand Haven, MI 49417 |
| Phone Number | 248-262-2357 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 3.94 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.67 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.25 | 0.86 |
| Nurse aide hours per resident per day | 2.01 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.38 | 3.42 |
| RN hours per resident per day on the weekend | 0.38 | 0.48 |
| Physical therapist hours per resident per day | 0.11 | 0.07 |
| Total nursing staff turnover | 56.3% | 45.8% |
| Registered nurse turnover | 47.4% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 0 |
| Total Amount of Fines in Dollars | $0 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 1 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Jun 10, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jul 8, 2026 |
| Jun 10, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, widespread | Corrected by Jul 8, 2026 |
| Jun 10, 2026 | Implement a program that monitors antibiotic use. F0881, Infection Control, Complaint inspection | Potential for harm, pattern | Corrected by Jul 8, 2026 |
| Jun 10, 2026 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jul 8, 2026 |
| Jun 10, 2026 | Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason. F0688, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jul 8, 2026 |
| Jun 10, 2026 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Jul 8, 2026 |
| Mar 18, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason. F0676, Quality of Life and Care, Complaint inspection | Potential for harm, pattern | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Mar 18, 2026 | Provide safe and appropriate respiratory care for a resident when needed. F0695, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 13, 2026 |
| Feb 2, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Feb 26, 2026 |
| Feb 2, 2026 | Ensure each resident must receive and the facility must provide necessary behavioral health care and services. F0740, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Feb 26, 2026 |
| Nov 20, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Nov 20, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Nov 20, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Nov 20, 2025 | Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times. F0809, Nutrition and Dietary, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Nov 20, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2025 |
| Aug 21, 2025 | Provide doctor's orders for the resident's immediate care at the time the resident was admitted. F0635, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Sep 17, 2025 |
| Aug 21, 2025 | Ensure services provided by the nursing facility meet professional standards of quality. F0658, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Sep 17, 2025 |
| Aug 21, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Complaint inspection | Potential for harm, isolated | Corrected by Sep 17, 2025 |
| May 15, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Jun 16, 2025 |
| May 15, 2025 | Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards. F0842, Resident Assessment and Care Planning, Complaint inspection | Potential for harm, isolated | Corrected by Jun 16, 2025 |
| Mar 27, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 29, 2025 |
| Mar 27, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Apr 29, 2025 |
| Mar 27, 2025 | Honor the resident's right to organize and participate in resident/family groups in the facility. F0565, Resident Rights, Standard inspection | Potential for harm, pattern | Corrected by Apr 29, 2025 |
| Mar 27, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection, Complaint inspection | Potential for harm, pattern | Corrected by Apr 29, 2025 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 16.43 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 8.41 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.23 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.55 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 0.54 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 96.63 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 89.76 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.6 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 18.94 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 24.67 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 95.74 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 87.19 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 7.18 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 19.94 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 13.89 | 15.38 |
Optalis Health and Rehabilitation of Troy Location: 925 W South Blvd, Troy, Michigan 48085 Phone: (248) 729-4400 |