| Regency Care | |
| 2120 West Washington, Springfield, Illinois 62702 | |
| (217) 793-4880 | |
| Name | Regency Care |
|---|---|
| Location | 2120 West Washington, Springfield, Illinois |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 99 |
| Occupancy Rate | 90.91% |
| Medicare ID (CCN) | 146139 |
| Legal Business Name | Rutledge-regency Operations, LLC |
| Ownership Type | For Profit - Limited Liability Company |
| Chain | Heritage Operations Group (9 nursing homes) |
| Chain Average Overall Rating | 2 out of 5 |
| NPI Number | 1053557009 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Rutledge-regency Operations, LLC |
| Doing Business As | Regency Care |
| Address | 2120 W Washington St, Springfield, IL 62702 |
| Phone Number | 217-793-4880 |
| NPI Number | 1750372595 |
| Match | Possible same name, address or phone number |
| Organization Name | Rutledge Joint Ventures, LLC |
| Doing Business As | Heritage Health - Springfield |
| Address | 900 N Rutledge St, Springfield, IL 62702 |
| Phone Number | 217-789-0930 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 2.96 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.65 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 0.33 | 0.86 |
| Nurse aide hours per resident per day | 1.99 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 2.59 | 3.42 |
| RN hours per resident per day on the weekend | 0.41 | 0.48 |
| Physical therapist hours per resident per day | 0.01 | 0.07 |
| Total nursing staff turnover | 57.3% | 45.8% |
| Registered nurse turnover | 64.3% | 42.9% |
| Number of administrators who have left the nursing home | 2 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 4 |
| Total Amount of Fines in Dollars | $210,507 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 5 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Feb 17, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Actual harm, isolated | Corrected by Mar 3, 2026 |
| Mar 13, 2025 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Actual harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, widespread | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, pattern | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights. F0623, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave. F0625, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted F0655, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals. F0657, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 26, 2025 |
| Mar 13, 2025 | Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail. F0700, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Mar 13, 2025 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Apr 7, 2025 |
| Jan 14, 2025 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 21, 2025 |
| Dec 24, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jan 3, 2025 |
| Oct 29, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Nov 8, 2024 |
| Sep 25, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Immediate jeopardy, isolated | Corrected by Sep 26, 2024 |
| Mar 28, 2024 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Apr 10, 2024 |
| Mar 28, 2024 | Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature. F0804, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Apr 11, 2024 |
| Mar 28, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Apr 10, 2024 |
| Mar 28, 2024 | Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law. F0808, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 11, 2024 |
| Mar 28, 2024 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Apr 11, 2024 |
| Mar 28, 2024 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Apr 10, 2024 |
| Feb 29, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Actual harm, isolated | Corrected by Mar 15, 2024 |
| Nov 14, 2023 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Nov 28, 2023 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 20.47 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 11.11 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 2.55 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 1.25 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 25.25 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.07 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 85.58 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 49.61 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.77 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 25.07 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 13.48 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 97.53 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 47.06 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 6.93 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.6 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 14.53 | 15.38 |
Arc at Sangamon Valley Location: 3400 West Washington, Springfield, Illinois 62711 Phone: (217) 787-9600 |
Arcadia Care on the Hill Location: 555 West Carpenter, Springfield, Illinois 62702 Phone: (217) 525-1880 |
Avenues at Springfield Location: 525 So Martin Luther King Dr, Springfield, Illinois 62703 Phone: (217) 789-1680 |
Concordia Village Care Center Location: 4101 West Iles Avenue, Springfield, Illinois 62711 Phone: (217) 793-9429 |
Springfield Suites Rehab and Nursing Location: 3089 Old Jacksonville Road, Springfield, Illinois 62704 Phone: (217) 787-0000 |