| Rialto Post Acute Center | |
| 1471 S Riverside Ave, Rialto, California 92376 | |
| (909) 877-1361 | |
| Name | Rialto Post Acute Center |
|---|---|
| Location | 1471 S Riverside Ave, Rialto, California |
| Certified By | Medicare and Medicaid |
| No. of Certified Beds | 177 |
| Occupancy Rate | 90.17% |
| Medicare ID (CCN) | 055213 |
| Legal Business Name | Rialto Healthcare LLC |
| Ownership Type | For Profit - Corporation |
| Chain | Serrano Group (11 nursing homes) |
| Chain Average Overall Rating | 1.9 out of 5 |
| NPI Number | 1114387446 |
| Match | Confirmed listed in Medicare enrollment records |
| Organization Name | Rialto Healthcare LLC |
| Doing Business As | Rialto Post Acute Center |
| Address | 1471 S Riverside Ave, Rialto, CA 92376 |
| Phone Number | 909-877-1361 |
| NPI Number | 1255340592 |
| Match | Possible same name, address or phone number |
| Organization Name | Crestview Convalescent Hospital |
| Address | 1471 S Riverside Ave, Rialto, CA 92376 |
| Phone Number | 909-877-0854 |
| NPI Number | 1700025863 |
| Match | Possible same name, address or phone number |
| Organization Name | Vista Cove Care Center at Rialto, Inc. |
| Doing Business As | Vista Cove Care Center at Rialto |
| Address | 1471 S Riverside Ave, Rialto, CA 92376 |
| Phone Number | 909-877-1361 |
| Ratings from Surveys (Inspections): | |
| Ratings from Quality Measures: | |
| Ratings from Staffing Data: | |
| Overall Rating: |
|---|
| Staffing Measure | Provider | National Avg. |
|---|---|---|
| Total nurse staff hours per resident per day | 4.21 | 3.86 |
| Registered nurse (RN) hours per resident per day | 0.45 | 0.69 |
| Licensed practical nurse (LPN) hours per resident per day | 1.16 | 0.86 |
| Nurse aide hours per resident per day | 2.6 | 2.32 |
| Total nurse staff hours per resident per day on the weekend | 3.78 | 3.42 |
| RN hours per resident per day on the weekend | 0.32 | 0.48 |
| Physical therapist hours per resident per day | 0.11 | 0.07 |
| Total nursing staff turnover | 50.2% | 45.8% |
| Registered nurse turnover | 63.3% | 42.9% |
| Number of administrators who have left the nursing home | 0 | 0.5 |
| Cited for abuse, neglect or exploitation of residents (Care Compare abuse icon) | No |
| Number of Fines | 2 |
| Total Amount of Fines in Dollars | $23,621 |
| Number of Payment Denials | 1 |
| Total Number of Penalties | 3 |
| Date | Deficiency | Harm Level | Status |
|---|---|---|---|
| Mar 16, 2026 | Provide appropriate pressure ulcer care and prevent new ulcers from developing. F0686, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Apr 7, 2026 |
| Jan 8, 2026 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection, Complaint inspection | Immediate jeopardy, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Keep residents' personal and medical records private and confidential. F0583, Resident Rights, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured. F0656, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist. F0755, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs. F0761, Pharmacy Service, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs. F0800, Nutrition and Dietary, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Provide and implement an infection prevention and control program. F0880, Infection Control, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| Jan 8, 2026 | Make sure that a working call system is available in each resident's bathroom and bathing area. F0919, Environmental, Standard inspection | Potential for harm, isolated | Corrected by Jan 31, 2026 |
| May 20, 2025 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Jun 3, 2025 |
| May 2, 2025 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by May 19, 2025 |
| Apr 11, 2025 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Complaint inspection | Immediate jeopardy, isolated | Corrected by May 1, 2025 |
| Mar 13, 2025 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Apr 1, 2025 |
| Jan 28, 2025 | Let each resident or the resident's legal representative access or purchase copies of all the resident's records. F0573, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Feb 5, 2025 |
| Nov 14, 2024 | Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody. F0600, Freedom from Abuse, Neglect, and Exploitation, Standard inspection | Potential for harm, isolated | Corrected by Dec 12, 2024 |
| Nov 14, 2024 | Ensure each resident receives an accurate assessment. F0641, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Dec 12, 2024 |
| Nov 14, 2024 | Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents. F0689, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 12, 2024 |
| Nov 14, 2024 | Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections. F0690, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Dec 12, 2024 |
| Jan 12, 2024 | Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities. F0609, Freedom from Abuse, Neglect, and Exploitation, Complaint inspection | Potential for harm, isolated | Corrected by Jan 29, 2024 |
| Nov 28, 2023 | Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions. F0557, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Dec 11, 2023 |
| Nov 17, 2023 | Provide appropriate treatment and care according to orders, resident’s preferences and goals. F0684, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Dec 5, 2023 |
| Sep 28, 2023 | Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights. F0550, Resident Rights, Complaint inspection | Potential for harm, isolated | Corrected by Oct 16, 2023 |
| Sep 28, 2023 | Provide care and assistance to perform activities of daily living for any resident who is unable. F0677, Quality of Life and Care, Complaint inspection | Potential for harm, isolated | Corrected by Oct 16, 2023 |
| Jan 7, 2022 | Ensure that residents are free from significant medication errors. F0760, Pharmacy Service, Standard inspection | Potential for harm, pattern | Corrected by Jan 27, 2022 |
| Jan 7, 2022 | Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards. F0812, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jan 27, 2022 |
| Jan 7, 2022 | Dispose of garbage and refuse properly. F0814, Nutrition and Dietary, Standard inspection | Potential for harm, pattern | Corrected by Jan 27, 2022 |
| Jan 7, 2022 | Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment. F0640, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 27, 2022 |
| Jan 7, 2022 | Notify the appropriate authorities when residents with MD or ID services has a significant change in condition. F0646, Resident Assessment and Care Planning, Standard inspection | Potential for harm, isolated | Corrected by Jan 27, 2022 |
| Jan 7, 2022 | Provide safe, appropriate dialysis care/services for a resident who requires such services. F0698, Quality of Life and Care, Standard inspection | Potential for harm, isolated | Corrected by Jan 27, 2022 |
| Quality Measure | Provider | National Avg. |
|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased | 8.84 | 13.87 |
| Percentage of long-stay residents who lose too much weight | 4.22 | 5.19 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 1.1 | 0.82 |
| Percentage of long-stay residents with a urinary tract infection | 0.55 | 1.59 |
| Percentage of long-stay residents who have depressive symptoms | 6.58 | 12.8 |
| Percentage of long-stay residents who were physically restrained | 0 | 0.13 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.71 | 3.23 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 99.64 | 93.55 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 98.53 | 82.04 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 1.6 | 1.56 |
| Percentage of long-stay residents whose ability to walk independently worsened | 17.09 | 14.07 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.11 | 19.52 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 99.37 | 95.46 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 81.75 | 79.75 |
| Percentage of long-stay residents with pressure ulcers | 3.43 | 4.62 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 18.7 | 19.01 |
| Percentage of long-stay residents who received an antipsychotic medication | 9.67 | 15.38 |